Cash Management Specialist

POSITION: Cash Management Specialist

SUPERVISOR: Accounting Manager

STATUS: Hourly/Non-Exempt

PAY RANGE: $28.00 - $30.00 Hourly

• Pay is commensurate with experience.

LOS ANGELES REGIONAL FOOD BANK

The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees.

ESSENTIAL FUNCTIONS

The position of the Cash Management Specialist will accurately track cash receipts for the Food Bank, including donations, pledges, and grants, and handle bank deposits. Reporting to the Accounting Manager and Senior Accountant, the specialist will manage cash and agency fees, reconcile daily and monthly reports, and create cash receipts batches. Responsibilities also include resolving refunds, returned checks, and chargebacks, updating agency lines of credit, managing accounts with overdue balances, and maintaining accurate customer information. The specialist will act as the main contact for agencies regarding account balances and follow up on overdue accounts.

WHAT YOU'LL DO

Cash Handling and Reconciliation

Receive cash and agency fees and create and deposit batch-to-deposit cash receipts. Daily reconciliation of deposits to the Daily Fund Summary report. Create cash receipts batch to record daily collections based on the Daily Fund Summary report received from the Development department. Reconcile monthly bank and fund reconciliation reports. Prepare monthly accounts schedules for AR Aging, pledges, stock, and other receivables.

Responsible for processing credit card authorizations.

Account Management and Customer Relations

Apply payments & credit memos to agency accounts. Manage agency accounts and monitor outstanding balances of over 90 days. Be the main point of contact for agencies related to their account balances, providing statements and following up on overdue accounts. Responsible for updating agencies' line of credit as needed.

In-charge of customer maintenance: ensuring all new and existing customers are updated and contain accurate and current information. Coordinate with the Agency Relations department in identifying overdue agency accounts that need to be written off. Ensures that terminated or dormant agencies with outstanding balances are settled before changing status from active.

Issue Resolution and Process Improvement

Research, resolve, and record refunds, returned checks, chargebacks, and/or other collection issues, including coordinating with the Development department. Contribute to improving processes to increase efficiencies in recording cash transactions promptly and increase the accuracy of posting. Perform additional duties as assigned by the Accounting Manager, Senior Accountant, and other leadership. Provide support to the Finance Department and perform other job-related tasks as assigned.

QUALIFICATIONS

• Degree in Business Administration with at least 3 years experience in all phases of accounting from a detailed journal entry, reconciliation, and closing.

• Computer experience and proficiency with Microsoft applications.

• Good oral and written communication skills.

• Detail-oriented, strong analytical capabilities are needed to formulate and prepare reports.

• Demonstrates problem-solving and organizational abilities. Participates in operational aspects of the department, and maintains/participates in performance improvement activities within the department.

• Conducts self in a professional, respectful, and courteous manner during all interactions. Works effectively and collaboratively with others toward common goals. Presents a professional appearance and demeanor. Ability to work effectively with people of widely diverse backgrounds.

• Communicates accurately, honestly, supportively and in a timely manner with department and interdepartmental team members. Demonstrates strong planning, organizing, time management, and interpersonal skills.

• Self-starter who is able to work with minimum supervision. Works effectively under pressure to meet established goals and objectives.

• Displays professional and personal integrity.

• Passion for the advancement of the organization's mission. Commitment to the seven values of the organization: respect, stewardship & accountability, collaboration, urgency, service, integrity, and diversity.

• Valid CA Driver's License and access to a reliable and insured vehicle. Required to travel within Los Angeles County. May be scheduled to work at either facility in Los Angeles, CA, or the City of Industry, CA

• May need to commute between Food Bank facilities in Los Angeles, CA, or the City of Industry, CA

• Passion for the Food Bank's mission and commitment to the seven values of the organization: respect, stewardship & accountability, collaboration, urgency, service, integrity, and diversity.

BENEFITS

We offer a comprehensive benefits package:

• Medical: Employee HMO coverage as little as $10 per paycheck and access to Nonstop Health funds

• Dental: Employee HMO coverage available at no cost

• Vision: Comprehensive vision insurance with generous allowances for examinations and material costs

• Flexible Spending Accounts

• Employer-paid Life Insurance and Long-Term Disability

• Optional Long-Term Care Insurance

• 403(b) retirement savings plan with employer match

• Employee Assistance Program (EAP) with expanded Mental Health

• Employee recognition programs

• Growth & career development support for professional certifications and additional training resources

• Vacation: Two weeks annually for the first three years

• Holiday: Nine paid holidays; eligible upon date of hire

• Sick Leave Time available

As a part of the Food Bank's pre-employment screening process, all potential employees are subject to a Criminal Background Check.

In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties.

The Los Angeles Regional Food Bank is proud to be an "Equal Opportunity Employer." Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Food Bank fosters an organizational culture where ideas and decisions from all people help us grow, innovate, and serve in a rapidly changing world. We strongly encourage people from underrepresented groups to apply.