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Cash Control And Bus Ctr Lead

Expired Job

H-E-B Pasadena , TX 77502

Posted 5 months ago

Summary:

Responsible for the accurate and efficient operation of the store-s Business Center and Cash Control office.


Essential Functions and

Responsibilities:
  • Research and resolve any variances related to business transactions.

  • Prepare, verify, check, and maintain all business transactions.

  • Prepare and reconcile tills and iCash machines.

  • Track variances and maintain records pertaining to all variances.

  • Order and maintain Cash Control and Business Center office supplies and forms.

  • Provide work direction/feedback and training to Partners in Cash Control and Business Center, includes overs and shorts documentation.

  • Control and maintain proper inventory levels of consignment items in Business Center.

  • Adhere to company security/confidentiality guidelines.

  • Ensure that all Cash Control and Business Partners are in compliance with SOPs, training and regulations.

  • Ensure MSB (Money Service Business) compliance records are accurate and up to date.

  • Role model excellent Customer Service..

  • Review and approve financial transactions in the Business Center (i.e., overrides, refunds, EBT, etc.).

  • Listen and show sensitivity to Customer concerns and handle issues in a professional and effective manner, utilizing Customer Recovery fund at the discretion of the store-s Team Leaders.

  • Answers the telephone and directs calls to the appropriate Partner/department.

  • Participate with a total store mindset.

  • Cross-functional duties in other areas may be assigned. Joe Vs Smart Shop Partners are trained to do at least two jobs within the store.

Education and Experience:

  • Excellent Customer Service skills

  • Excellent communication skills

  • Able to identify produce

  • Ability to prioritize and handle cross functional tasks

  • Basic communication skills

  • Must be able to work a flexible schedule

Physical and Other Requirements:

  • Lift moderate to heavy loads, bend, push and pull, kneel, squat and stand and walk for long periods of time

  • Must successfully complete required job skills and compliance-related training.

  • The noise level in the work environment is usually moderate.

  • This is a fast-paced work environment that includes handling multiple tasks.

  • The work environment will include shifting priorities and assignments in various areas of the store throughout a shift

  • The environment also includes working with Customers and being

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Cash Control And Bus Ctr Lead

Expired Job

H-E-B