The Cash Balancing/POD Dept. Specialist I is responsible for providing administrative and customer service support for deposit operations bookkeeping with a primary focus on cash balancing.
Reviews and corrects proof errors; adjusts customer accounts and internal DDA or GL accounts.
Identifies and corrects out of balance transactions on cash reconciliation sheets.
Responds to department phone calls and emails; Assists branches in locating and correcting outages.
Reviews and works daily cash management reports.
Work towards becoming cross trained on all tasks within the Cash Balancing and POD Department
Files and scans documents for monthly and yearly audits.
Proficiency with 10 key by touch and Microsoft Office (Excel, Word, Outlook, SharePoint, Access), and the ability to quickly learn and navigate banking software applications and systems.
Excellent organizational and data entry skills, with the ability to multi-task, maintain accuracy, and met deadlines in a fast paced, high volume environment.
Good written and verbal communications skills.
Customer service orientation with effective problem solving abilities and strong analytical skills.
Self-starter possessing the ability to work independently while supporting a team environment.
Ability to follow directions and apply proper policies, procedures and guidelines.
Ability to work flexible hours; demonstrated good attendance and punctuality.
Strong attention to detail and high concern for data accuracy.
1-3 years banking or financial services operations experience.
Deposit Operations or branch experience preferred.
Formal Education & Certification:
Woodforest is an Equal Opportunity Minority/ Female/ Individuals with Disabilities/ Protected Veteran and Affirmative Action Employer