Cash Applications Processor - National Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Here's a role where you would interact with a variety of individuals and enjoy the satisfaction that comes with helping your coworkers resolve issues. As our new Cash Applications Representative, you would work as a vital part of the accounts receivable team, assisting with posting payments, handling refunds and maintaining the daily spreadsheets for cash payments. This is an excellent learning opportunity for a recent college grad!

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Processing premium write-offs, excess cash/credit memos, premium refund requests, returned checks, voided premium refunds, and Forte service requests

• Researching and resolving issues

• Ensuring that each cash receipt batch is posted, balanced to bank deposit and applied

• Generating daily journal reports to verify application

• Organizing bank reports

• Maintaining daily cash reconciliation spreadsheets for each lockbox

• Resolving check trace items by contacting customers

• Tacking and posting premium receipts received in a prior period and resolved in the current period

• Tracking and posting transfers to and from premium lockboxes

• Issuing letters to customers for premium checks that cannot be deposited

• Identifying, tracking, and resolving bank issues

• Providing support to the Cash Applications Senior Representative with monthly, weekly, and daily tasks assigned by department Team Leader

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Prior accounting experience
• MS Office proficiency

Preferred Qualifications:

• A positive attitude and the ability to work independently

• Analytical problem-solving skills will be essential

• The ability to work in an ever-changing environment is preferred

• UnitedHealth Group offers a full range of comprehensive benefits, including medical, dental and vision, as well as a matching 401k and an employee stock purchase plan

• If you are interested in growing professionally within an innovative, highly respected organization, we invite you to explore this excellent growth opportunity

• Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The hourly range for California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington residents is $16.00 to $32.55 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

#RPO #Green