Provide quality customer service for Mckesson and subsidiary customers for Check, Electronic and credit card merchants by ensuring all customer payments are processed timely and that phones and written requests (both internal and external) are processed in an efficient and timely manner while adhering to the Payment Card Industry rules and regulations. Maintain the confidentiality of all security and PCI procedures.
Checks and verifies records, prepares invoices and vouchers, types, files, posts ledger and general journal entries and/or balances accounts payable and accounts receivable records.
Uses office automated systems to input data, generate reports, conduct specialized research projects and respond to inquiries.
May reconcile accounts. May be responsible for a complete and systematic set of transactions in a specific phase of accounting.
Works on assignments that are routine in nature where limited judgment is required. Normally receives detailed instructions on all work.
Requires excellent reading, writing, addition and subtraction skills.
Accept incoming calls and correspondences requesting customers' payments.
Review different types of payments and reconcile with bank deposits to ensure accuracy, and identify and resolve transaction discrepancies.
Obtain, document and verify all required information.
Complete customer credit card set up and ongoing account maintenance.
Track, research and reconcile payment inquires and help resolve discrepancies.
Process a variety of Cash Applications transactions in SAP, JDE and other Receivables systems.
Clear receivables with incoming cash receipts
Process refunds, offset and write off requests in McKesson' systems.
Prepare and send e-mail notice of payment status.
Proactively seek ways to continuously improve processes to achieve greater efficiencies and better controls.
Miscellaneous duties assigned by manager.
4+ years accounting clerk experience
4+ years in Accounting and 2 years credit card processing including chargeback processing or related accounting experience
This position requires a credit check
Additional Knowledge & Skills
Excellent PC skills, strong knowledge of Excel required
Strong communication skills, both written and verbal
Proficient in SAP or PeopleSoft preferred Highly organized, ability to multi-task and prioritize
Ability to work well independently or in a team environment
Possess excellent analytical and problem-solving skills
HS Diploma or Equivalent
Close visual acuity required
McKesson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Disability_Accommodation@McKesson.com. Resumes or CVs submitted to this email box will not be accepted.Current employees must apply through internal career site.Join us at McKesson!