Cash Application Specialist

Description

AdaptHealth Opportunity - Apply Today!

At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you.

Cash Application Specialist

Cash Application Specialist are responsible for maintaining a timely revenue cycle for all the goods and services provided by AdaptHealth. Responsible for completion of timely and accurate application of payments received through bank lockbox ensuring accuracy of applied payments.

Job Duties:

• Ensures all batches/checks, denials, and adjustments are keyed and posted within 2 business days of receipt.

• Meets productivity standards for keyed payments and denials based on scale of assigned payer.

• Records payments to appropriate accounts, identifies and resolves payment discrepancies and responds to customer inquiries as needed

• Achieves 95% or greater accuracy rate on transactions keyed based on quarterly audit.

• Track daily deposits for bank account, reconcile payments posted to bank deposits, and monitor/resolve unapplied cash

• Allocating Insurance and Patient Payments to the appropriate account in a timely manner

• Analyzing and applying cash using TD Bank Lockbox software

• Unapplied Payment and Small Balance Reports

• Identifying and Trending Recurring Rental rates by Payer

• Reconciling Inter-Company Cash while meeting monthly deadlines

• Quickly interpreting insurance payments that may include errors

• Ensures the batch cover sheet also balances to the Daily Batch Check-In spreadsheet.

• Clears/applies unapplied cash/ AdaptHealth No Patient transaction within 60 days of initial posting by working with the AR Revenue Cycle Teams and Payer contacts to follow up in EOBs/Payment Remittances.

• Through daily work activities, identifies trends or patterns, either system or process drive, that can be corrected to show improvement.

• Is actively involved in team activities as evidenced by participation, mentoring, and training with co-workers.

• Works to resolve credit balances and issue patient refunds as needed

Competency, Skills and Abilities:

• Decision Making

• Strong ability working with numbers and balancing dollar figures

• Analytical and problem-solving skills with attention to detail

• Strong verbal and written communication

• Excellent customer service skills

• Proficient computer skills and knowledge of Microsoft Office

• Ability to prioritize and manage multiple tasks

• Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction

Requirements

Minimum Job Qualifications:

• High School Diploma or equivalent

• One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.

• Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.

• Exact job experience is considered any of the above tasks in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment that routinely bills insurance.

AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.