Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Cash Advance Store Supervisor

Expired Job

First Cash Financial Services, Inc. Fort Worth , TX 76102

Posted 5 months ago

At Cashland and Payday Advance, we take pride in our coworkers because they are talented, considerate individuals who are passionate about building trusted relationships with each other, our customers, and our community. Our unwavering commitment to provide an environment of integrity and fairness is only equaled by our desire to develop and empower each person to reach their full potential. We are a fully diverse organization built on the uniqueness of our customers and our coworkers. We've discovered it pays to be different! Will you come join us?

Cash Advance Supervisors have responsibility and accountability for carrying out the day-to-day operation of a Cash Advance location, including leadership and development of all store personnel, meeting or exceeding all financial goals and profitability and developing the location within the local business community. The Supervisor oversees all aspects of running a store including customer service, sales and marketing, meeting or exceeding performance objectives, and all other duties that support the growth and overall operation of the store as assigned by his/her Market Manager. Supervisors must comply with all Company policies and procedures, and must ensure proper company standards of quality in all areas of running the business.

The starting typical hourly pay range is $15.00 - $16.00 with potential monthly bonus incentive.

General Duties and Responsibilities:

  • Create and promote a customer-friendly atmosphere in the store by greeting and meeting each customer in a friendly and helpful manner. Assist customers with loan process, including without limitations, answer all customer questions and concerns in person as well as over the phone.

  • Manage all administrative processes and procedures within the store, including without limitations, auditing, reminder calls, local store marketing, store presentation, cash drawer balancing, daily banking procedures, store opening and closing activities, store systems, security checks, daily reports, and all other duties as assigned.

  • Review store's daily operating, production, and performance reports, communicating results to staff and setting goals for associates that will maximize store profits. Make any necessary changes in operations that maximize the use of store assets, control loan balance, and generate new business through the use of local marketing.

  • Satisfy or exceed goals for each area of responsibility: Financial (including loan balance, collections, and profitability), Customer Relations, Store Standards, and Human Resources (recruit and retain quality associates).

  • Provide security (without limitation) for confidential data maintained at the store. Insure cabinets remain securely locked as required by company operating standards. When appropriate, properly destruct documents by following designated company operating procedures.

  • Develop and implement store marketing plan, sales strategies, and marketing objectives. Implementation includes but not limited to; developing marketing relationships with local businesses, posting marketing materials at nearby establishments and developing and retaining a viable customer base.

  • Source and recruit associates, ensuring each individual employed is the best available talent for the store.

  • Train associates to insure the development needs meet prescribed Company standards.

  • Lead and direct associates to accomplish performance and marketing goals and objectives.

  • Evaluate performance of associates, giving each individual consistent and fair feedback on his/her performance on an ongoing basis.

  • Implement, test, and maintain internal controls for store including security, audit procedures, and cash controls.

  • Provide clear and concise communication to store coworkers so that all coworkers understand store's mission and profit objectives. Communications should take on the form of meetings, memos, and general bulletin board postings.

  • Two years employment experience in a customer service, sales or marketing industry

  • One year management or supervisory experience with desire to lead and work with a team

  • Cash handling experience, preferably in a retail environment

  • High-energy sales personality with sales/marketing experience preferred

  • Ability to develop and implement local store marketing plans, as well as prospect for new customers to increase store's local market share

  • Able to multi-task in a fast-paced professional environment

  • Detail oriented with strong organizational skills

  • Solid written and verbal communication ability

  • Able to work independently without supervision

  • Excellent work ethic and a strong business sense

  • Computer literate such that the coworker is able to accurately enter customer data into a computer database and extract data through existing reporting tools

  • Able to correctly operate office equipment such as fax machines and copiers

  • Able to work at least 45 hours per week

  • High school diploma or equivalent

  • Must have a valid driver's License

  • Must have a motorized vehicle available during working hours for store to store coverage, marketing, meetings and banking purposes

  • Must have proof of insurance

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Cash Lead

Shoe Carnival, Inc.

Posted Yesterday

VIEW JOBS 1/16/2019 12:00:00 AM 2019-04-16T00:00 Job Description Store number: # 587 Shopping center: Presidio Towne Crossing Street address: 2253 Porter Creek Drive Title: Cash Lead Reports To: General Manager Status: Hourly Full-time or Part-time/Non-exempt Shoe Carnival, Inc. is one of the nation's largest family footwear retailers, offering a broad assortment of moderately priced dress, casual and athletic footwear for men, women and children. We offer customers "A Surprise in Store" by providing a fun and surprising shopping experience. Start your career on the right foot! Experience what it is like to be a part of the Shoe Carnival team. Job Summary: The Cash Lead is responsible for maintaining customer service as per company standard, for the efficient expedition of all customer transactions as well as ensuring proper control and monitoring of Point of Sale and cash office activities. This position regularly performs cashier duties. Primary Duties & Responsibilities: * Provides customer service by promoting a fun and exciting shoe shopping experience * Oversees work of cashier department personnel * Monitors Point of Sale activities and ensures department standards are met * Ensures customer loyalty/rewards programs and promotions are in accordance with policy * Manages cash office procedures Requirements: * Customer focused, attention to detail and basic mathematical skills required * One year previous cash handling experience preferred * Ability to work flexible work schedules including nights, weekends and holidays Benefits: The Shoe Carnival, Inc. Total Rewards program provides eligible associates with highly competitive benefits, including the following: * Competitive Pay * 401(k) Retirement Plan * Employee Stock Purchase Plan * Employee & Family Discounts Full-time associates may be eligible for additional benefits, including the following Paid Time Off (Vacation & Sick Leave), Comprehensive Health Benefits, Voluntary Benefits (Supplemental Life and Aflac), Life Insurance & Accidental Death and Dismemberment for qualified associates, and Relocation Opportunities. Shoe Carnival, Inc. is an Equal Opportunity Employer. Shoe Carnival, Inc. Fort Worth TX

Cash Advance Store Supervisor

Expired Job

First Cash Financial Services, Inc.