Casework Technician

The Rehabilitation Casework Technician position is based in the Winston Salem Unit office. The primary purpose of this position is to provide casework support to counselors. This position will include primary support for the deaf and hard of hearing specialty caseload and other assigned general caseloads. The position requires a wide range of knowledge regarding community resources and local employers as well as the ability to communicate with individuals from diverse backgrounds.

Job responsibilities include the following:

•  Interviewing consumers and gathering diagnostic data to assist counselor with determining eligibility and required rehabilitation

   services

•  Assist with develop a written plan of services in conjunction with the consumer, parent and/or guardian; inputting casework

   data into relevant applications throughout the rehabilitation process.

•  Preparing documents including authorizations and correspondences as needed; and completing all related administrative

   tasks in tandem with the processing assistant

•  Monitor the consumer's progress throughout the service delivery process

•  Work directly with community partners in order to assist individuals with disabilities in becoming suitably employed

•  Document service delivery and case progress in the case management system as required by agency policy

Selected applicant needs to have the means to travel as the job requires.

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for persons with disabilities through customer partnership and community leadership.

About NC Department of Health and Human Services:

The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.

Compensation & Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit website for State Benefits

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information omitted from the application form, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Please refer to the link below for additional information

 https://oshr.nc.gov/work-for-nc/how-do-i-get-job

•      Knowledge of or experience working with people with disabilities or underserved/marginalized populations

•      Demonstrated experience performing routine office support functions

•     Demonstrated experience working with the public knowledge and experience working with a team

Management Preferences

•    Good Interpersonal skills

•    Experience working with a team and the public

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience;

OR

An equivalent combination of education and experience.The North Carolina Department of Health and Human Services is an Equal Opportunity Employer.

Consideration for this vacancy, all applicants must complete an on-line application using this link, http://www.oshr.nc.gov/jobs/index.html.

If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for consideration.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.  To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.

For technical issues with your application, please call the NeoGov Help Line at

 855-524-5627. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-3517.