Casework Manager (Human Services Casework Manager)

Agency : Department of Human Services

Opening Date: 05/20/2024

Closing Date/Time: 06/03/2024

Salary: Anticipated Salary: $5,901 - $8,825 per month ($70,812 - $105,900 per year)

Job Type: Salaried

County: Kane

Number of Vacancies: 1

Plan/BU: RC062

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number 36998

Position Overview

The Division of Family & Community Services is seeking to hire an energetic and detail-oriented manager to supervise staff in the Elgin Office of Family and Community Resource Center. The position supervises and administers the activities of professional and technical staff providing the full range of social and welfare casework services to applicants or recipients of public assistance. The Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.

Job Responsibilities

• Serves as a Casework Manager for the Division of Family and Community Services (FCS).

• Serves as a working supervisor.

• Provides training and technical assistance to assigned staff.

• Reviews and evaluates reports of casework activities.

• Establishes and maintains effective public relations with employers and community partners in the local area served.

• Implements and interprets new initiatives related to welfare policy.

• Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years college with courses in social science or business.

• Requires two (2) years professional supervisory experience in a public welfare agency; OR three (3) years professional experience in welfare, teaching, public health, or other public services; OR completion of an agency-sponsored management internship program.

Preferred Qualifications

• Three (3) years of professional experience utilizing policies, procedures and goals of public assistance programs and welfare reform.

• Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.

• Three (3) years of professional experience utilizing social casework methods, techniques and principles, including reviewing and evaluating casework activities.

• Three (3) years of professional experience working with policies, procedures, and related federal acts for a public or private organization.

• Three (3) years of professional experience in a public assistance eligibility system such as Integrated Eligibility Systems (IES).

• Two (2) years of professional experience establishing and maintaining effective public relations with employers and other interested parties in the local area served.

Conditions of Employment

• Basic proficiency in Microsoft Office Suite, including Word and Excel.

• Requires the ability to travel.

• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours: 8:30am

• 5:00pm, Monday

• Friday

Work Location: 700 S State St, Elgin, Illinois, 60123

Division of Family & Community Services

Region 2

Administration

Elgin Office, Kane County

Agency Contact: DHS.HiringUnit@Illinois.gov

Posting Group: Social Services

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program

• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

• 3 Paid Personal Business Days annually

• 12 Paid Sick Days annually (Sick days carry over from year to year)

• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

• 13 Paid Holidays annually, 14 on even numbered years

• Flexible Work Schedules (when available dependent upon position)

• 12 Weeks Paid Parental Leave

• Deferred Compensation Program

• A supplemental retirement plan

• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

• GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans

• 5% Salary Differential for Bilingual Positions

• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

Nearest Major Market: Elgin

Nearest Secondary Market: Chicago