Case Manager

Essential Duties and Responsibilities:

• Determines the patient's need for Plan of Care (POC) assessing needs.

• Assist the LCSW and patient in identifying and meeting establish goals.

• Based on identified needs, assist the patient with acquiring necessary community resources.

• Maintain an EHR record of the patient's progress by documenting patient/Case Manager interaction and profess or lack of.

• Develop a therapeutic relationship with patient and caregivers to foster positive patient outcomes.

• Coordinates & executes activities resulting in assisting Viemed patients with compliance with respiratory equipment.

• Works with Clinical Team of differing states to assist patient with identified needs.

• Refers to appropriate reporting agencies for protection of patients.

• Attends meetings to provide education on options available for patients and provides updates.

• Attends mandatory staff meetings.

• Attends clinical trainings to enhance knowledge base for providing services.

• Assists patients with navigating medical options within the medical system.

• Monitors 02 escalations, prevoid, and pick up reports to identify needs and provide support.

• Assists patient with scheduling transport and setting up medical appointments.

• Maintain operations by following policies and procedures, participating in quality reviews and reporting needed changes.

• Provides social services needed for transitioning patients from in patient care to a home setting.

• Some travel required.

• Other responsibilities and projects as assigned.

Qualifications:

• Associates or Bachelors Degree

• Provide license number if licensed.

• Confirmed State Licensed or certification to practice or equivalent.

• Experience working with medical insurance plans.

• Preferred- Medical experience with Geriatric Patients or those with Chronic Illness.

• Valid Driver's License.

• Preferred- Telehealth & Telephonic Experience.

• Good listening and people skills.