Case Manager - Bilingual (English & Spanish)

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Job Type

Full-time

Description

About Us:

Friendship Place is nonprofit organization, serving the Washington, DC region, empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with the involvement of the community. ?Friendship Place offers the most effective model for addressing homelessness, with innovative, customized programs that have positive, demonstrable results and a lasting impact on the community and beyond. ?Our programs are person-centric and individualized to meet the needs and goals of individuals, families, youth/young adults and Veterans experiencing homelessness. We provide outreach, hospitality, health care, case management, housing, job placement services, and advocacy. We have established a national presence and are known for sharing best practices in the field.

Our Core Values:

Friendship Place is a Person

• First Organization that believes in promoting transparency, and ethical practices among our team and those we serve. All individuals in our organization are expected to carry out their job tasks in a manner that is consistent with our core values. This includes the following:

• Excellence and Innovation

• Finding Ways to Say "Yes"

• Caring at the Core

• Agents of Change

• Support, Empowerment, and Development

• Inclusion, Diversity, Equity, and Collaboration

• Integrity and Accountability

Summary:

The position provides permanent supportive housing services to individuals experiencing homelessness, identified as the most vulnerable in the District of Columbia. The Neighbors First Individual Program follows a Housing First model and philosophy. The Case Manager works to empower participants to rebuild their lives, relying on their own strengths, and using wraparound resources in a holistic, consumer-driven process.

Responsibilities:

• Provide supportive services to individuals experiencing homelessness with serious mental illnesses, addictions, medical concerns, etc.

• Deliver face-to-face contacts to consumers, spending approximately 80% of time in the field

• Demonstrate empathy and flexibility in responding to consumers' needs and requests fostering wellness and independence

• Engage consumers and assess individual needs, preferences, and strengths

• Develop, implement, and revise individual service plans

• Assist households in locating and selecting wraparound services

• Monitor medical/psychiatric needs and medication management of all household members

• Assist participants in securing adequate housing resource.

• Act as a liaison with landlords and other community stakeholders

• Participate in multidisciplinary meetings and regular supervision

• Collect outcome statistics and write monthly progress reports

• Maintain participant's electronic records in the Housing the Homeless database

• Attend professional trainings and conferences as needed

• Perform all other duties as assigned

Requirements

Background & Qualifications

• A Master's degree in Social Work or a related a human services field OR
• A Bachelor's degree in any field, and two years of direct human service experience providing counseling and/or case management services to vulnerable or at-risk populations OR
• A High School diploma or GED and six years of direct human service experience providing counseling and/or case management services to vulnerable or at-risk populations

Qualifications:

• Understanding of adult rehabilitation services

• Experience with addictions, mental health, and co-occurring disorders

• Strong written and verbal skills

• Ability to work in a culturally diverse environment

• Ability to work well under pressure

• Ability to work as a team player

• Strong commitment to mission, including racial equity and social justice

• Bilingual in English and Spanish

Physical & Environmental Working Conditions:

Position will spend time between office/desk settings, traveling to meet with households across the service area, and attend meetings/engagements with key stakeholders. Field time consists to up to 80%. Driving time for position responsibilities may consist up to 25%-40%.

Physical and Environmental Requirements:

Position requires split time between an office setting and traveling to engagements via car or public transportation. Employee must be able to sit for extended periods of time with repetitive motion and positions. Employee must be able to operate a motorized vehicle. Some lifting may be required (up to 20-25lbs)

Background checks:

The selected candidate will be required to pass a criminal history background check and/or fingerprinting including FBI, Metropolitan Police Clearance.

Direct Reports:

None

Indirect Reports:

None

Specific Requirements:

Must have his/her own transportation to carry out job duties and responsibilities. The vehicle must meet legal requirements (insured, registered, etc.) and the employee must have a valid driver's license.

Other Details

• Application Deadline: This job is open until filled, or the hiring manager determines that they can no longer accept applications.

• Compensation: The hiring pay range is between $58,117 -$63,506 annually. Depending on the position, the starting hourly pay rate or annual salary is based on a step system. A candidate's starting pay determination is made based on meeting the basic position requirements, and current completed education, credentials and/or work experience. Please Note: The step system is set and not open to pay negotiation. Before moving forward in the selection process, interested applicants are encouraged to discuss starting pay eligibility with the Human Resources (Talent) Department.

• Benefits: ?We offer an excellent benefits package including low-cost health insurance, health reimbursement and flexible spending accounts, employer-paid dental, vision, short and long-term disability, life insurance, 403B defined contribution plan matching, employee assistance programs, professional development, employee resource groups, 14 paid holidays, 15 days of vacation and 10 days of sick leave during 1st year of employment, and much more!?(Benefits are pro-rated for part-time employees).

• COVID-19: Effective September 19, 2021, the District of Columbia (DC) mandates COVID-19 vaccination for government employees, contractors, interns, and grantees. As a DC government contractor, we comply with this mandate by ensuring that all employees are in compliance with being vaccinated up to and including Booster (when eligible) or have an approved exemption. If you would like to proceed with completing an employment application, it is with the understanding that Friendship Place complies with the DC COVID-19 vaccine mandate. We appreciate your interest in joining the Friendship Place team.

• Location: Friendship Place

• Neighbors First Individuals Bladensburg Office (1039 Bladensburg Rd NE, Washington, DC 20002)

• Interview Process: Phone screening, Panel style interview, Program Visits/Tour, Final Interview

• Website: www.friendshipplace.org

Diversity & Equal Opportunity Statement:

Friendship Place is an Equal Opportunity Employer.? We are committed to maximizing the diversity of our team and want to involve all those who can contribute to our inclusive culture. We support all qualified individuals within our workforce without regard to race, color, gender, sexual orientation, gender identity and expression, age, national origin, marital status, citizenship, disability, veteran status, and any other characteristic protected by applicable law.

How to Apply:

Interested applicants should apply via the organizational website unless otherwise directed. All of our current career openings can be found by visiting: https://friendshipplace.org/who-we-are/careers/ . (While Friendship Place prefers to receive online applications, interested persons may also apply by sending a copy of their resume to HumanResources@friendshipplace.org. Please include the position you are applying for in the subject line to allow your resume to be uploaded to the correct job advertisement)

Salary Description

$58,117.00-$63,506