Case Manager

Tulane University New Orleans , LA 70130

Posted 2 months ago

The Case Manager in the Office of Case Management & Victim Support Services will provide case management and victim support services as part of a team within Student Resources & Support Services. This individual will be responsible for working one on one with students and families who are going through difficult times. The Case Manager will also participate in an on-call rotation, at least one week each month for 12 months.

  • Competency in conflict resolution, mediation, and/or negotiation.

  • Knowledge of legal issues in higher education.

  • Knowledge of the federal legislation impacting higher education.

  • Excellent oral and written communication skills.

  • Excellent organizational, time management and problem solving skills.

  • Master's degree in higher education, counseling, social work or related field or law degree.

  • Two years'Â experience working with an at risk population.

  • Experience working with Title IX, FERPA & Clery Compliance.

  • Prior training in working with victims of crime, particularly around trauma informed interactions

  • Previous experience working with individuals with mental health issues.

  • Previous experience responding to crisis situations.

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Case Manager

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