Tenant Support and Advocacy
Identify available housing options and assist clients with the application and move-in process.
Develop and maintain a comprehensive network of education, training, mental health, substance abuse, economic development and other supportive services for adults who have been chronically homeless.
Work with and support residents in their efforts toward self-sufficiency by defining goals that are clear, measurable and have a time frame.
Complete well organized case files that accurately reflect services provided.
Complete paperwork, monthly reports and case notes accurately and on a timely basis.
Attend and actively participate in case staffing and agency meetings, weekly and as requested.
Follow up on all referrals to ensure that adequate, appropriate services are being provided.
Assist residents with applying for, obtaining and maintaining benefits.
Collect program data to track resident progress on a monthly basis.
Research and have a working knowledge of a Housing First approach, as well as a client driven approach to supportive services.
Support residents in creating and maintaining a forum in which they can provide feedback for improvement.
Perform other duties as assigned.
Supportive Services and Community Partnerships
Proactively develop and promote self-reliance by helping residents access community resources.
Coordinate supportive services (i.e. mental health, transportation, substance abuse, etc.) with appropriate community agencies.
Evaluate needs and gaps in services and work to identify solutions.
Act as an advocate for clients when appropriate.
In collaboration with residents, organize, promote and participate in activities within the community that foster community, healthy resident relationships and overall program stability.
Support co-workers and work as a team to accomplish agency, department and program goals.
Program Tracking and Outcome Measurements
Complete all paperwork including but not limited to monthly reports, grant appeals and reports, data collection and other paperwork as needed.
Bachelor Degree in education, social work or related field.
Minimum of two years experience full-time paid related experience.
Issues impacting individuals that have been chronically homeless.
Methods and techniques of effective case management and assessment skills.
Social service programs and community resources.
Solve complex situations and diffuse explosive situations.
Approach problems proactively with a solution focused method.
Communicate effectively both verbally and in writing.
Establish working relationships with residents, co-workers, and other professionals.
Work independently, as well as collaboratively.
Housing Authority Of The County Of Salt Lake