Case Manager - Supportive Housing Approaches That Impact Lives (Sail) Team

Housing Authority Of The County Of Salt Lake Salt Lake City , UT 84101

Posted 2 weeks ago

Tenant Support and Advocacy

  • Identify available housing options and assist clients with the application and move-in process.

  • Develop and maintain a comprehensive network of education, training, mental health, substance abuse, economic development and other supportive services for adults who have been chronically homeless.

  • Work with and support residents in their efforts toward self-sufficiency by defining goals that are clear, measurable and have a time frame.

  • Complete well organized case files that accurately reflect services provided.

  • Complete paperwork, monthly reports and case notes accurately and on a timely basis.

  • Attend and actively participate in case staffing and agency meetings, weekly and as requested.

  • Follow up on all referrals to ensure that adequate, appropriate services are being provided.

  • Assist residents with applying for, obtaining and maintaining benefits.

  • Collect program data to track resident progress on a monthly basis.

  • Research and have a working knowledge of a Housing First approach, as well as a client driven approach to supportive services.

  • Support residents in creating and maintaining a forum in which they can provide feedback for improvement.

  • Perform other duties as assigned.

Supportive Services and Community Partnerships

  • Proactively develop and promote self-reliance by helping residents access community resources.

  • Coordinate supportive services (i.e. mental health, transportation, substance abuse, etc.) with appropriate community agencies.

  • Evaluate needs and gaps in services and work to identify solutions.

  • Act as an advocate for clients when appropriate.

  • In collaboration with residents, organize, promote and participate in activities within the community that foster community, healthy resident relationships and overall program stability.

  • Support co-workers and work as a team to accomplish agency, department and program goals.

Program Tracking and Outcome Measurements

  • Complete all paperwork including but not limited to monthly reports, grant appeals and reports, data collection and other paperwork as needed.

  • Bachelor Degree in education, social work or related field.

  • Minimum of two years experience full-time paid related experience.

  • Computer literate.


  • Issues impacting individuals that have been chronically homeless.

  • Methods and techniques of effective case management and assessment skills.

  • Social service programs and community resources.


  • Solve complex situations and diffuse explosive situations.

  • Approach problems proactively with a solution focused method.

  • Communicate effectively both verbally and in writing.

  • Establish working relationships with residents, co-workers, and other professionals.

  • Work independently, as well as collaboratively.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
SCT Team Manager TLT

Umb Financial Corporation

Posted 2 days ago

VIEW JOBS 3/21/2019 12:00:00 AM 2019-06-19T00:00 This role will lead and provide guidance and direction to an assigned team of Corporate Trust Associate Relationship Managers. This role will also work closely with senior leaders in the business to ensure consistent and superior customer service. * Resolve ALL administrative issues and provide support to any level client staff * Provide guidance to junior staff * Operate with Relationship Managers to service the largest clients and resolve the most complex issues * Provides day to day support to existing institutional/corporate trust accounts including billing for administrative fees, recommending fee increases, facilitating bond closing, handling cash and investment transactions, monitoring cash activities, providing debt service calculations, executing payment generation and follow-up * Provide feedback to Sales to assist with pricing business based on account structure compared to existing business. * Responsible for accurate/timely setup of issues on all systems, preparing accounts for compliance review and responding appropriately to compliance exceptions * Review legal documents to ensure operational mechanics are appropriate * Participate in cross-training to learn other Corporate Trust roles and provide support, as needed * Other duties as assigned Umb Financial Corporation Salt Lake City UT

Case Manager - Supportive Housing Approaches That Impact Lives (Sail) Team

Housing Authority Of The County Of Salt Lake