Nova Southeastern University Fort Lauderdale , FL 33301
Posted 2 weeks ago
About Us:
We are excited that you are considering joining Nova Southeastern University!
Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.
We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.
NSU considers applicants for all positions without regard to race, color, religion, creed, age, sex, sexual orientation, gender identity or expression, genetic information, disability, political affiliation or belief, national origin, marital or veteran status or any other legally protected status.
Essential Job Functions: 1. Supports the daily activities of the office, including but not limited to triaging calls and walk-ins, responding to email inquiries, and referring student concerns to the appropriate resources.
2.Reviews and interprets relevant documentation and student accommodation requests for students with disabilities.
3.Participates in interactive process with students to review accommodation requests, determine and grant reasonable accommodations, monitor, adjust, and evaluate individual accommodation plans, and informs students on the accommodation process.
4.Maintains confidential notes on case management, maintains files and documents of students with disabilities on campus.
5.Interprets requests and determines an action plan for essential and emergency matters.
6.Contacts and responds to faculty, staff, and campus constituents inside and outside of the university using judgment and discretion.\
7.Prepares special or one-time reports and summaries; replies to inquiries and selects relevant information from various sources.
8.Creates and implements social and educational programs, initiate collaborations, and develop campus wide awareness on disability, accommodations, and accessibility-related topics.
9.Provides supports in administration of examinations with accommodations to students with disabilities. At times, may be responsible for sitting in as a proctor and/or reader and scribe.
Assists students with disabilities at commencement and convocation ceremonies.
Represents the Office of Student Disability Services at university wide events.
Supervises student employees within the office.
Learns and maintains current knowledge of federal, state, local laws and regulations related to disability services.
Contributes to the continuous improvement of accommodation services.
Interprets requests and determines an action plan for essential and emergency matters.
Interprets and follows policies, procedures, and practices.
Learns and maintains current knowledge of federal, state, local laws and regulations related to disabilities.
Completes special projects as assigned.
Performs other duties as assigned or required.
Marginal Job Functions: 1. Prepares special or one-time reports, summaries, replies to inquiries and selects relevant information from various sources.
2.Contacts and responds to high-ranking individuals inside and outside of the university using judgment and discretion.
3.Assist with commencement and convocation ceremonies.
4.Interprets requests and determines an action plan for essential and emergency matters.
5.Scribes/Reads as needed.
Required Knowledge, Skills, & Abilities: Knowledge:
1.Proficient knowledge of federal, state, local laws, rules, regulations, and college and university policies related to disabilities.
2.Advanced knowledge of MS Office, including Word, Excel, PowerPoint, Outlook, database, Maxient, and data entry skills.
3.Customer and Personal Service
Skills:
1.Speaking
2.Writing
3.Critical Thinking
4.Judgment and Decision Making
5.Complex Problem Solving
6.Service Orientation
7.Strong organizational and attention to detail skills.
8.Demonstrated creativity, initiative, and follow-through.
Abilities:
1.Deductive Reasoning
2.Inductive Reasoning
3.Problem Sensitivity
4.Ability to interpret and explain guidelines, policies, and procedures.
5.Ability to work effectively and collaboratively with faculty, staff, administrators, students, and partners.
6.Ability to monitor case management, using a database.
7.Ability to work with sensitive and stressful situations professionally and confidentially.
8.Ability to work flexible hours including late nights and weekends.
Physical Requirements and Working Environment:
1.Speech Recognition
2.Speech Clarity
3.Near Vision
4.Travel
5.May be required to work nights or weekends.
6.May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
7.May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards.
Job Requirements: Required Certifications/Licensures: Required Education: Master's Degree Major (if required): Education, Psychology, or a related field Required Experience: 1. Master's Degree or ability to obtain it within 90-days of employment.
2.Minimum two (2) years' experience managing interactions with high-level external contacts in fields such as: education, counseling/social services, or testing/assessment. Preferred Qualifications: 1. Experience working in higher education.
2.Past interactions or working experience with individuals with disabilities.
3.Case management experience in a legal or regulatory compliance environment.
4.Experience with federal, state, local laws and regulations related to disabilities.
Is this a safety sensitive position? No Background Screening Required? No Pre-Employment Conditions:
Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.
Nova Southeastern University