Case Manager

St. Cloud State University University Center , MI 48710

Posted 2 months ago

Position Details

Position Information

Classification Title MSUAASF Range C Working Title Case Manager Hire Type Staff Division Division of Student Affairs Department Counseling and Psychological Services Unit Counseling and Psychological Services Location SCSU Main Campus, 720 Fourth Avenue South, St. Cloud MN 56301 FLSA Exempt Full/Part Time Full Time FTE 1 Employment Condition Probationary Work Shift Typically 8:00 am - 4:30 pm, some early morning, evening and/or weekends. Work Schedule/Hours/Days

Typically Monday-Friday, some early morning, evening and/or weekends

Posting Details

To learn more about Counseling and Psychological Services.

The successful candidate will share St. Cloud State's commitment to our mission, and in particular, the value we place in diversity, equity, and inclusion (DEI) as outlined in SCSU's It's Time strategic framework. Notably, we uphold the advancement of diversity, equity, and inclusion and engage in intentional actions to address systemic inequities throughout the university and surrounding environment. DEI values, practices, and strategies are embedded into the fabric of our institution and campus community, and they align with the priorities expressed in the Minnesota State system's Equity 2030 initiative. SCSU expects all of its employees to help advance these practices and to contribute to the development of an anti-racist, inclusive community.

  • Employment for this position is covered by the collective bargaining agreement for the Minnesota State University Association of Administrative Service Faculty (MSUAASF).

Position remains open until filled - review of applicants begins on February 15

Salary Minimum $44,354 Salary Maximum $76,826 Salary Type Annual Bargaining Unit/Plan 211, MSUAASF Job Description

Under the supervision of the Director of Counseling and Psychological Services, this position provides a full range of consultation and assistance on behalf of St Cloud State University students who need access to medical, mental health, psychiatric or related care in the St Cloud community and beyond. The case manager provides coordination of care for students at risk and assists with implementation of University policies, procedures and practices regarding students at risk. The goal of this position is to promote continuity of care, assist with overcoming barriers, make referrals to support services and support the overall well-being of students. This position collaborates on initiatives related to basic needs and the food pantry. The case manager develops a network of on and off campus resources by meeting regularly with stakeholders. The case manager offers training and educational presentations on mental health and wellness related topics. This position is part of a multi-disciplinary integrated team.

For licensed mental health professionals only, the Case Manager may serve as a back-up clinician in the clinic including engaging in triage, managing crises and assessing student mental, emotional and behavioral health status and needs. In addition, in the clinical capacity, the Case Manger may do billable healthcare visits.

Provide support services for students in need or at risk.

  • Participate in the Behavioral Intervention Team (BIT) as needed.

  • Triage referrals, assist with connecting students to services, develop plans for continued care and monitor progress of student referrals through various levels of care.

  • Facilitate Emergency Room mental health assessments and follow up discharge planning to increase success for students returning to campus after a mental health crisis.

  • Interact and communicate with internal and external entities on behalf of helping a student.

  • Assist in the coordination of students' re-entry into the University due to a withdrawal due to mental health/medical reasons, if appropriate.

Provide basic needs assistance and support for students related to mental health, housing, food support, childcare, transportation and other targeted student support services.

  • Serve as point of contact for the University basic needs website.

  • Assist with social work related initiatives on campus.

  • Connect students to external and internal resources.

  • Maintain collaborative relationships with community partners.

  • Be flexible to the needs of the student population including possible co-location with campus partners.

Provide high quality case management services to students.

  • Perform case management services that address barriers to academic and personal success.

  • Advocate on behalf of students in navigating the University to maximize their success.

  • Assist students in applying for benefits, insurance, and other services/programs to ensure optimal care.

  • Facilitate and coordinate evaluation referrals (e.g. ADD/ADHD, learning disabilities, chemical dependency, eating disorders, psychiatry, and physical disabilities).

  • Assist with student academic appeals, registration petitions, reduced course-load requests and other types of leave related to mental health/medical reasons.

  • Collaborate with the St Cloud Technical and Community College on cases that overlap between agencies and as part of the Minn-State system partnership.

  • Maintain detailed client records that follow the rules and regulations of a healthcare agency including documenting case management notes in the CAPS electronic health record.

  • Collect data and produce regular reports to assist with identifying trends with case management and ways to promote student success.

  • Work professionally and effectively within a multi-disciplinary team.

Offer trainings and education to staff, faculty, students, families and the community on health and wellness related topics as well as resource education.

  • Serve as a resource to provide training and/or instruction to the campus on mental health related topics.

  • Provide education to various departments and student organizations on mental health related topics as needed.

  • Assist faculty and staff in learning about general mental health related topics as well as about internal and external social service resources.

  • Serve as part of the integrated counseling and medical team at SCSU.

Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner.

For licensed mental health professionals only, this also includes: Provide clinical/counseling care as a back-up provider at the integrated healthcare clinic including abiding by all applicable healthcare and licensing laws and regulations.

  • Provide therapy (individual and group) using a brief therapy model including crisis/triage services.

  • Maintain current licensure and remain up to date on required professional development.

Required Qualifications

  • Bachelor's Degree in Social work or closely related field.

  • Knowledge of the modern principles, practices and techniques of the social work field.

  • Knowledge of community resources.

  • Demonstrate ability to effectively perform work of a highly sensitive and confidential nature that requires access to private information.

  • Exercise sound judgment, discretion, tact and diplomacy while managing highly complex and challenging situations.

  • Demonstrated ability to work with persons from culturally diverse backgrounds.

Preferred Qualifications

  • Experience working at a college or university as a case manager or providing direct student support.

  • Experience working as a case manager or as a mental health professional.

  • Master's degree in social work, student affairs, counseling, higher education or related field.

  • Licensed in the State of Minnesota as a Licensed Professional Clinical Counselor (LPCC), a Licensed Psychologist (L.P.), a Licensed Independent Clinical Social worker (LICSW), or Licensed Marriage and Family Therapist (LMFT).

Other Requirements About

Founded in 1869, St. Cloud State is an award-winning regional public university and proud member of the Minnesota State Universities & Colleges system. The 100-acre campus is about an hour northwest of Minneapolis and St. Paul, along the oak-crowned west bank of the Mississippi River. St. Cloud State students prepare for life, work and citizenship by exploring the world around them and making it better. St. Cloud State employees value active and applied learning, community engagement, sustainability, and global and cultural understanding. These commitments complement more than 200 majors, minors and pre-professional programs, 60 graduate programs and 250 student clubs and organizations. St. Cloud State began as a normal school in 1869 and became St. Cloud State Teachers College in 1921. Bachelor's degrees were first offered in 1925. Master's degrees debuted in 1957. In 1975, the institution became St. Cloud State University. In recent years, the University added applied doctoral programs in Higher Education Administration and Educational Administration and Leadership. A diverse mix of students from Midwestern towns and U.S. metropolitan areas are learning alongside more than 1,000 international students from about 80 nations.

Additional information on St. Cloud State University can be found at:

Benefits Info

GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.

Posting Detail Information

Posting Number 23-00081 Number of Vacancies 1 Re-posting No Desired Start Date 03/20/2023 Position End Date (if temporary) Open Date 01/30/2023 Close Date Open Until Filled Yes Accept Applications Yes Special Instructions Summary Posting Contact Jennifer Rocheleau Dorholt, Search Committee Chair Director, Counseling and Psychological Services Phone: 320308.3171 E-mail: Equal Employment Opportunity Statement

St. Cloud State University is committed to excellence and actively supports cultural diversity. To promote this endeavor, we invite individuals who contribute to such diversity to apply, including minorities, women, LGBT, persons with disabilities and veterans. St. Cloud State University does not discriminate on the basis of race, sex, color, creed, religion, age, national origin, disability, marital status, status with regards to public assistance, sexual orientation, gender identity, gender expression, or status as a U.S. veteran. The Title IX coordinator at St. Cloud State University is Chocoletta Simpson. For additional information, contact the Office of Institutional Equity & Access, (320) 308-5123, Admin. Services Bldg. Rm 121.

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Case Manager

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