Case Manager - Ssvf

Community Action Partnership Of San Luis Obispo County San Luis Obispo , CA 93403

Posted 3 months ago

Community Action Partnership of San Luis Obispo County is committed to eliminating the causes of poverty by empowering low-income individuals and families to achieve self-sufficiency through a wide array of community-based collaborations and programs.

Employee Benefits

Medical, Dental, Vision, Flexible Spending Plan

CAPSLO offers benefits through a group medical, dental, vision, flexible spending account, life and AD&D insurance program. CAPSLO pays the full amount (100%) of the premiums to cover full-time (regular, seasonal, and limited term) employees.

Eligible employees may elect, at their own cost, to have medical, dental and vision insurance coverage for their dependents. Additionally, CAPSLO offers a Long Term Disability ("LTD") insurance program.

Retirement Savings Plan

CAPSLO offers eligible employees the opportunity to contribute a portion of their earnings to a Section 403(b) Retirement Plan. Full-time employees are 100% vested upon enrollment into the plan. CAPSLO matches 60% of every dollar contributed up to an annual maximum of 15% of your annual salary (not to exceed IRS limits).


Twelve paid holidays* and one paid Personal Holiday during the course of each calendar year.

Vacation/Sick Leave

CAPSLO awards 80-160 hours of vacation annually with a maximum accrual of 320 hours, depending on years of service. Paid Sick time is accrued at 8 hours per month with a maximum accrual of 280 hours.

Additional Benefits

CAPSLO offers additional benefits including employee assistance program (EAP), reduced rates for pet insurance, reduced rates for cellular phone service, reduced rates for car rentals, workers' compensation insurance, and additional time off for positions classified as exempt.

Position Summary:

Under the direction of the Program Manager, the SLO-VETS2WORK Case Manager provides comprehensive case management and supportive services to qualified veterans seeking meaningful employment. The SSVF Case Manager works directly with eligible participants, SLO-VETS2WORK team members, partner agencies, and employers countywide to develop, arrange and coordinate case plans towards the goal of obtaining meaningful employment. Supports CAPSLO mission by providing direct services to SLO-VETS2WORK clients in an effort to assist them in self-sufficiency and obtaining employment.

Responsibilities & Duties:
1.Assess' client readiness for case management services based on needs, ability to participate in program and other historical information.
2.Conducts program assessment; develops an Individualized Employment Plan with short, medium, and long-term goals and the steps to achieve those goals.
3.Maintains a working understanding of the readjustment problems of veterans including; Employment Barriers, Post Traumatic Stress Disorder, Traumatic Brain Injury, alcohol and drug dependency, and other mental health issues.
4.Develops Individualized Employment Plan with goals, responsibilities and timeframes based upon prioritized problems list. Assists client(s) in developing a savings and budget plan in preparation for eventual independent living. Communicates progress towards independent living with community partners, when appropriate.
5.Works with community partners and Employment Specialist to support efforts at locating and maintaining employment. Establishes relationships with local employment agencies, educational institutions and private employers to ensure success in securing and maintaining employment and/or training for clients.
6.Provides relevant referrals to agencies and service providers based upon the goals and objectives mutually agreed upon with the client. Advocates for clients with agencies and service providers to minimize barriers to clients receiving needed services. Follows up with referrals to ensure that clients receive and access necessary services in a timely manner.
7.Coordinates services with other SLO-VETS2WORK service providers including: legal assistance, alcohol/drug and mental health providers, job skills training providers, income stabilization and support providers, and benefits providers.
8.Maintains a professional relationship with clients and conduct all business related activities according to program policy and standards relevant to the case management field. Monitors client behavior regarding compliance issues and follows-up; provides consistent limits and expectations regarding program policies and goal achievement. Maintains client confidentiality in accordance with program policies and applicable laws.
9.Re-evaluates client needs and Individualized Employment Plan, at minimum, on a bi-weekly basis to determine if goals are being met. Develops new strategies and/or modifies previous goals as appropriate.
10. Completes all required logs, timesheets, reports and client documentation as required. Maintains statistical information for each individual/family on a weekly basis. Enters all data into the Homeless Management Information System (HMIS) on a daily basis.
11. Perform other duties as required.

Minimum Educational & Experience


Bachelor's Degree in Social Work, Psychology, Family Studies, Human Services or related field and four (4) years of experience providing direct client services such as assessment, evaluation, treatment planning, referral and follow-up to a population comprised of homeless individuals or families, Veterans, parolees or probationers, the mentally ill, the chronically ill, or high risk youth. Veterans with other than dishonorable discharge preferred.

Other Requirements:

1.Must have knowledge of local human services delivery system.
2.Must become literate in the County-mandated Homeless Management Information System (HMIS) and Client Track systems within 60 days
3.Must have strong verbal and written communication skills.
4.Must have experience counseling and ability to motivate and problem solve.
5.Must be able to handle several ongoing projects and have demonstrated organizational skills in former positions.
6.Must be willing to work evenings and/or weekends, as needed.
7.Must have the ability to show warmth and appreciation of human growth at all levels and understand the process of gaining trust and credibility with high-risk individuals and families.
8.Must be able to relate well to all people of the community regardless of color, national origin, religion, sex, pregnancy, age, marital status, veteran status, sexual orientation, disability or socio-economic level.
9.Must have dependable, insured transportation, and a valid California Driver License (mileage to be reimbursed) and acceptable driving record. A DMV printout and proof of insurance will be required.
10. Employment is contingent upon the following:

Must agree to a background check (LiveScan)

Must receive a criminal records clearance prior to beginning employment

Must pass a TB skin test or chest x-ray prior to beginning employment

Must receive an education verification prior to beginning employment

Must sign Mandated Child Abuse Report Document

Must sign Confidentiality Agreement

Must sign Non-Fraternization Agreement

Must sign dependent adult abuse reporter document
11. Must be self-motivated and able to work independently and with minimal supervision.
12. Must be computer literate with basic knowledge of Microsoft Word, Excel and data tracking programs. Must become literate in the County-mandated HMIS system within 60 days.
13. Must use reasonable precautions in the performance of one's duties and adhere to all applicable safety rules and practices; and act in such a manner as to assure at all times maximum safety to one's self, fellow employees, clients and children.
14. Must understand, uphold, and continue working toward accomplishing the mission, strategic goals and performance measures of the agency.

Physical and Environmental


Position requires intermittent sitting, standing, walking, twisting, and bending. Must be able to lift 30 pounds. Simple grasping and hand manipulation required, as well as reaching above and below shoulder level.

For questions regarding the application process or open positions, contact the Recruiting

Department at 805-544-4355.

EOE/ V/ ADA/ Drug Free Workplace/ Asset Infused Organization

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, religion, national origin, veteran status, or on the basis of disability.

CAPSLO Mission, Vision and Core Values

Other details

  • Pay Type Hourly

  • Employment Indicator Regular Full Time

  • Min Hiring Rate $20.00

  • Max Hiring Rate $24.00

  • San Luis Obispo, CA, USA

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Case Manager - Ssvf

Community Action Partnership Of San Luis Obispo County