Case Manager, Provisional - 40009151

Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community. With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play. For more information about Durham County Government, visit www.dconc.gov.

DEPARTMENT:

JUSTICE SERVICES

DATE POSTED:

JUNE 14, 2024

CLOSING DATE:

OPEN UNTIL FILLED

HIRING RANGE:

$50,219.00 - $55,000.00

POSITION NUMBER:

40009151

This position is provisionally (Grant) funded, benefits are eligible and subjected to grantor's funding. Provisional through November 30, 2024, with the possibility of extending based on the continuation of funding from the NC Division of Adult Corrections for the Local Reentry Council. The Local Reentry Council has been funded annually since its inception in 2016.

This posting is subject to close without prior notification.

GENERAL DESCRIPTION:

The Case Manager will work directly with the Local Reentry Council Coordinator and program participants. The Local Reentry Council is an organized network of individuals and agencies that provide supervision and coordinate innovative responses to the reintegration of offenders/formerly incarcerated individuals at the local level and through the use of new and existing program services. This position will work directly with individuals who are or have been justice involved to remove barriers that limit their success by providing case management, referrals, employment and housing assistance.

This position will serve as the primary point of contact for activities related to employment assistance and will be responsible for teaching job readiness classes.

DUTIES AND RESPONSIBILITIES:

• Complete intakes for justice involved individuals including orienting them to the program, obtaining signatures, establishing an initial case plan and entering their information into multiple information systems.

• Assist clients in developing and reaching goals identified on their case plan.

• Assist clients with assessing work history, strengths, employable skills, justice involvement, and other factors that relate to their current status and goals;

• Work with the Local Reentry Council Coordinate to grow resources; Share housing leads, employment leads, and new resources to benefit all clients;

• Provide assistance with housing and job searches;

• Provide intensive case management to clients seeking or maintaining housing;

• Transport clients as needed to community partners and/or housing;

• Identify training opportunities for participants to gain skills and knowledge for employment;

• Teach job readiness classes on site, assist clients with job searches;

• Participate in local reentry council meetings;

• Assist with the facilitation of housing subcommittee meetings;

• Assist with the preparation of reports for the Criminal Justice Advisory Committee and City of Durham related to housing support;

• Enter client information and document all client contact in required databases and spreadsheets to ensure accurate documentation of assistance;

• Participates in general and program staff meetings, and planning meetings; meets regularly with supervisor to discuss status, client and related issues and to identify action and next steps;

• Completes reports and records and other documentation as necessary and required;

• Acts as chaperone for urinalysis; provides front desk coverage as needed;

• Schedules and conducts intake interview and substance abuse screening on clients referred to the program; develops initial service plan with client and significant others to address identified needs; provides orientation for new clients admitted to the program;

• Consults with program staff, outside agencies or contract agencies and with probation/parole staff as appropriate; discusses and verifies employment status; gathers information for admission process i.e. judgments, arrest records, releases etc.;

• Conducts Cognitive Behavioral Intervention (CBI) classes as scheduled and assigned; follow-ups with non-compliant clients and the appropriate referring agent;

• Enters information into various database systems such as IMS and CJRC Databases; follows up and sends documentation to the appropriate referring agency about clients who fail to report;

• Maintains client contact logs that indicate face to face, telephone conversations or other contacts with clients, family members, program staff, contact agencies or other agencies;

• Participates in general and program staff meetings, and planning meetings; regularly with supervisor to discuss status, client and related issues and to identify action and next steps;

• Performs other related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of community resources available to justice-involved citizens;

• Knowledge of the criminal justice system in Durham County and of applicable laws and regulations;

• Skill in establishing rapport with clients;

• ability to plan and execute work plans and to coordinate work with a variety of individuals and service agencies;

• Ability to express ideas clearly and concisely orally and in written documents;

• Ability to establish and maintain effective relationships with clients and applying case management techniques;

• Ability to transport clients safely and efficiently;

• Knowledge of case management principles and practices;

• Ability to operate computer equipment and generate reports and records;

• Ability to express ideas clearly and concisely orally and in written documents;

• Ability to follow written and verbal direction.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

Bachelor's degree in a human service field and six months experience in social work and/or case management in a public agency or school which provides experience in the techniques of casework, group work or community organization or an equivalent combination of education and experience.

SPECIAL REQUIREMENT:

• A valid North Carolina driver's license with an acceptable driving record.

SPECIAL NOTE:

• Must be able to enter a correctional facility.

PREFERRED QUALIFICATIONS:

• Experience providing direct services to justice involved individuals is preferred.

Durham County Government is an Equal Opportunity Employer