Case Manager

Overview

Title: Case Manager, Hospital at Home

Novant Health is hiring a Case Manager for the 8 hour day shift for our New Hanover Regional Medical Center location in Wilmington, NC.

Schedule: Part-Time, .7 FTE, 56 Hours per 2 weeks, 8 hour day shift

Department: Case Management

Benefits: This position is eligible for benefits. For more benefit information, please visit our website here: https://www.novanthealth.org/team-members/benefits/

• Remarkable care. Remarkable careers. Why become a social worker at Novant Health?

• Recognized by Forbes as one of America's Best Employers by State for 2022

• One of the nation's 150 Best Places to Work in Healthcare by Becker's Hospital Review

• Recognized as Leaders in LGBTQ+ Healthcare Equality by the Human Rights Campaign

• One of the Best Places to Work for Disability Inclusion by Disability: IN and the American Association of People with Disabilities

• One of the Best Places for Diverse & Women Managers to Work by Diversity MBA Magazine

• Top ratings in patient safety from The Leapfrog Group

• Quality and safety recognition from CMS

The Case Manager assumes a critical role within the healthcare ecosystem, partnering closely with physicians and fellow team members to orchestrate the seamless transition of patients from hospital to home. With a focus on proactive, complex, and safe discharge planning, they collaborate intensively to assess, strategize, implement, and assess discharge plans, ensuring optimal patient outcomes.

Qualifications

Job Qualifications:

• Bachelor's degree of Social Work required.

• Basic Life Support (BLS) through American Red Cross or American Heart Association required.

Novant Health is committed to improving the health of its communities, one person at a time. We have a strong focus on innovation and research offering best-in-class technology and clinical care. We are committed to providing high-quality, affordable healthcare to all our patients as well as equipping our workforce with the tools and support needed.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

Our team members are part of an environment that fosters teamwork, team member engagement and community involvement.

The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

Responsibilities

Job Responsibilities:

• Collaborate with the interdisciplinary team and patient/appropriate decision maker to develop an individualized discharge plan.

• Demonstrate assessment skills to collaboratively identify post-acute care needs.

• Communicate discharge plan to all healthcare team members, including the patient/appropriate decision maker and representatives from involved external agencies.

• Include patient/appropriate decision maker and interdisciplinary team in evaluating progress and modifying discharge plan to achieve desired outcomes.

• Develop and maintain positive relationships with all internal and external customers.