Case Manager

Job Title

• Associate Case Manager Job Location

• Required to be onsite 2-3 times a month at Cambridge, MA Job Description Summary: The Associate Case Manager supports physicians, patients and families as a member of the International Patient Services Team.
  
  Paired with a Case Manger(s), the Associate Case Manager supports the team through data updates to patient records, tracking case status, set-up of new patient referrals and patient/physician outreach. The Associate Case Manger will learn and master all skills of Case Management. Primary Responsibilities Include:
  
  Assist Case management for all patients. Collaboration with case management team on ongoing support Support with site communication and documentation needs Support case managers in updating patient transitions within system Act in complete & total compliance with all laws, regulations and Client's policy. Understands and adheres to Client's Compliance/HIPPA regulations in every aspect of the job Position may require some travel.
  
  Ongoing updates to internal team on transitions Desired Education and Skills: Bachelor’s Degree (general business, health sciences, public policy or other related degrees) 5 years of pharmaceutical or healthcare related experience Strong case management experience Patient focused and emotionally resilient Strong reimbursement background and experience Detail orientated and highly organized Ability to multi-task in a fast paced environment Strong listening, verbal and written communications skills Team orientated with a willingness to collaborate 5 years of case management experience in a related field preferred Empathic and friendly with good communication skills Good organization and basic excel skills Strong listening, verbal, and written communication skills Highly interested in supporting patients and families Must enjoy working in a fast-paced, innovative environment Must be flexible, proactive, efficient, and team player.