Job Title: Case Manager
Department: Family Support
Reports To: Family Support Manager
This position provides Targeted Case Management (TCM) services for a designated case load in compliance with the KDADS TCM Code of Conduct.
BASIC FUNCTIONS AND GENERAL RESPONSIBILITIES:
Responsible for annual BASIS assessment for assigned persons served (Kansas TCM), including scheduling and attending annual BASIS assessments; provides information to providers on appeal process.
Completes all TCM Crisis Requests as appropriate for benefit of person served and family, in accordance with KDADS policy and procedure.
Initiates contacts and meets with person served and family at a frequency specified per individual (at a minimum quarterly) in a community setting of their choice; monitors quality of services, including planning, coordination, and problem solving.
Coordinates the annual Person Centered Support Plan (PCSP) meeting; gathers necessary information to facilitate the meeting and develop the PCSP; monitors progress on annual goals for persons served as outlined and updates the plan as-needed. In Wyandotte County, prepares six-month updates as required.
Coordinates the annual Behavior Support Plan meeting, if applicable.
Maintains contact notes and logs on individuals for whom services have been provided.
Completes all required billing documentation by the seventh of the following month. Maintains billable ratio of hours worked to hours billable at the specified target.
Responsible for keeping all person served files updated and in compliance with Article 63 of KDADS regulations.
Keeps current on all trainings and certifications required for this position on an annual basis, including the requirements of Article 63 of KDADs regulations; attends and participates in trainings pertinent to Targeted Case Management.
Recommends resources and courses of action based on an individuals needs. Remains knowledgeable on community services and resources, providing information to individuals and families as requested.
All Other Duties as Assigned
The following is a representation of those physical requirements needed to perform the essential functions of this position and not intended to be an all-inclusive list.
Ability to drive to client sites throughout the community
Ability to climb stairs and effectively navigate client sites throughout the community
Ability to safely operate office equipment
Ability to sit for lengthy periods of time (possibly in excess of two-hour periods)
Office/home environment with noises from appliances, telephones, and occasional small machinery (lawn mower, etc.). May be exposed to bloodborne pathogens and/or infectious diseases. Occasionally, prolonged hours or unusual chores to meet the unexpected needs of the individuals (i.e. medical and/or behavioral).
Bachelor of Arts/Science degree or equivalent combination of experience and education.
Ability to obtain the designated TCM certifications within 90 days of employment and maintain required trainings throughout employment.
Strong knowledge of state and private resources for persons with disabilities and knowledge of legislative procedure and policies affecting services.
Proficiency in word processing, spreadsheet and database software programs.
Effective, professional communication skills and the ability to effectively interact with a wide variety of stakeholders.
Valid drivers license and ability to comply with Open Options Driving Policy.
Ability to manage time effectively and maximize efficiency with minimal supervision.
Effective and creative mediator and problem solve
Equal Opportunity Employer:disability/veteran