Case Manager - Licensing

St. Johns County Board of County Commissioners is seeking a Case Manager for our well-established Community Based Care Program, the Family Integrity Program, which is a division of the St. Johns County Health and Human Services Department whose headquarters are located in beautiful St. Augustine, Florida.

St. Johns County residents enjoy a healthy quality of life with many perks including one of the top rated public school systems in the State of Florida, miles of beach shoreline, peaceful estuary scenery of the St. Johns River, long established agriculture and equestrian scene, and the nation's oldest city, historic St. Augustine. In 2019 St. Johns County was ranked the 10th fastest growing county in the United States showcasing that there is truly something for everyone in St. Johns County!

The St. Johns County Family Integrity Program's mission is to work in partnership with the State of Florida and the local community to develop, implement and manage a highly effective, strength-based community-based system of care for abused and neglected children and their families. The Family Integrity Program provides Dependency Case Management, Family Preservation, Outreach, Foster Care Licensing, Adoption and Independent Living Services for youth aging out of foster care.

Employees work in a team environment across the various programs with a consistent focus on child safety, child well-being and permanency.

The ideal Case Manager- Licensing candidate must possess St. Johns County's core values of compassion, innovation, and trustworthiness and must work well in a collaborative team environment. This position is responsible for performing case management duties in support of assigned clients and programs. Additionally, this position is responsible for:

• Performs case management duties in support of clients in assigned programs.

• Provides referrals to local resources for potential, new, and existing foster families.

• Maintains case files and participates in supervisory review of cases on a quarterly basis.

• Reviews standard operating procedures to determine the best method to provide service to clients.

• Assists clients in the completion of required applications.

• Conducts home, school, and work visits.

• Completes telephone contacts with clients, service providers, and investigators.

• Documents client contacts.

• Maintains travel logs.

• Processes Foster Care licensures and relicensures in a timely and accurate manner.

• Instructs pre-service orientation for new applicants for Foster Home, Adoptive Home, and Relative/Relative homes.

• Responds to and resolves Foster program parent questions, problems, and concerns.

• Responds to Foster Care Referrals according to policy and operating procedures.

• Ensures the Foster Homes maintain licensing standards throughout the year.

• Organizes and attends all foster home recruitment events.

• Writes Traditional Foster Care Home Studies and advocates for the foster family during the licensure process.

• Completes home visits to ensure compliance with policies and procedures.

• Responds to after-hours emergencies, including participation in on-call rotation for after-hours Placements.

• Attends required trainings and meetings.

• Maintains a full-time presence on the job.

• Performs other duties as assigned.

Candidates for Case Manager are encouraged to apply if they meet the following minimum qualifications:

• High school diploma or GED equivalent and four (4) years of law enforcement experience or active military service (honorably discharged or status that current service reflects serving honorably); OR an Associate's Degree or 60+ credit hours from an accredited college or university and two years of professional work experience or two years of law enforcement experience or activity military service; OR a Bachelor's Degree from an accredited college or university.

• Experience sufficient to thoroughly understand the major duties of the position, usually associated with one to three years' experience or service in the social services field.

• Must maintain certification by the State of Florida as a Child Welfare Professional. May be hired as Case Manager Trainee and placed at a Pay Grade 15, and must obtain certification within one year from the date of hire.

• Must possess and maintain a valid Florida driver's license and any other endorsements necessary to legally operate vehicles used while assigned to this position.

• Must possess good interpersonal and communication skills in order to serve others.

• Must be able to comprehend, speak and write the English language

• Must be able to operate a computer.

NOTE TO APPLICANTS:

Candidates may apply through St. Johns County's Online Application System: https://www.governmentjobs.com/careers/sjcfl 

Applications must be submitted through St. Johns County's Online Application System in order to be considered. Paper documents, emailed resumes or otherwise are not accepted in lieu of an application. All applications must be submitted before the advertised closing date.

St. Johns County Board of County Commissioners is a drug free workplace and equal opportunity employer.

All employment actions are taken without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information.