Case Manager I

Tri County Human Services Winter Haven , FL 33888

Posted 3 weeks ago

Position Description:

Employees in this position perform a wide variety of duties related to the care, treatment, and rehabilitation of clients. These employees are aware of available community resources and function as a member of a treatment team.

Position Expectation:

In keeping with the mission and core values of Tri-County Human Services, all persons served, stakeholders, and fellow employees will be treated with dignity, respect, and shown sensitivity to their cultural diversity.

Primary Duties and Responsibilities:

  • Interviews and orients clients and collects information necessary to complete the intake process, not including treatment recommendations.

  • Under the supervision of the supervisor (Clinical, Program, Nursing, Program Coordinator, and/or Similar), the employee records individual case information, updates case files, and provides case status information in order to provide a complete record of services.

  • Confers with supervisor and other team members at staff meetings, providing and/or receiving information as necessary to assure proper case management.

  • Collects, maintains and documents data related to specific reporting requirements of substance use rules and regulations, grants, special client programs, and intra-agency referrals, as assigned by the supervisor (Clinical, Program, Nursing, Program Coordinator, or similar).

  • Provides specific community liaison services as assigned by supervisor.

  • Provides clients with Orientation to the agency.

  • Teaches interactive alcohol/drug education classes and provides other educational services.

  • Completes urine specimen collection and documentation per agency collection procedures.

  • Performs other reasonable and related duties as assigned.

Minimum Training and Experience:

  • Requires a high school diploma or G.E.D. and, preferably, one year of experience in a mental health or addictions treatment setting.

  • Requires knowledge of addictions treatment and/or mental health treatment program and supportive services.

  • Requires general understanding of the causes, nature, and treatment of substance abuse and/or mental health programs.

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Case Manager I

Tri County Human Services