Case Manager (Counseling Center)

Responsible for coordinating and facilitating referral process between students in need and support services for the Counseling Center's grant project: UTRGV Mental Health Frontline.

Description of Duties

• Coordinates and facilitates the referral of students in need to various support services on and off campus.

• Assists in organizing and tracking students' utilization of support services.

• Provides ongoing communication with the grant project leader and attends grant project meetings.

• Provides casework services to include the assessment of need, formation of plan, intervention, and follow-up monitoring of individual student status.

• Responsible for establishing relationships with students while providing general support and individual case management services for students receiving Counseling Center services from entry through discharge.

• Interviews and screens students to gather information to assess service needs.

• Assists in the development and implementation of treatment plans to meet students needs.

• Coordinates and monitors services, including comprehensive tracking of students activities in relation to care plan.

• Maintains case history and progress records; prepares reports as needed.

• Facilitates and coordinates access to campus and community social service resources.

• Conducts periodic reviews and follow-ups to evaluate quality of clients' referral experiences and subsequent care.

• Establishes and maintains relationships with referring campus and community agencies.

• Serves as liaison between campus/community providers and students.

• Performs other duties as assigned.

Supervision Received

General direction from the assigned supervisor.

Supervision Given

May supervise assigned staff.

Required Education

Bachelor's degree in social work, counseling, psychology or related field from an accredited university.

Preferred Education

N/A

Licenses/Certifications

None.

Required Experience

One (1) year of experience in the delivery of services and/or support to individuals experiencing mental health issues.

Preferred Experience

N/A

Equipment

Use of standard office equipment.

Working Conditions

Needs to be able to successfully perform all required duties. Office Environment; some travel and weekend work is required.

Other

Excellent interpersonal communication skills. Ability to manage multiple, competing priorities. Knowledge of community resources; of case management principles, objectives, standards, and methods. Ability to assess clients' needs, to coordinate clients' services, to communicate effectively.

Physical Capabilities Employment Category Full-Time Minimum Salary Commensurate with Experience Posted Salary Commensurate with Experience Position Available Date 06/17/2024 Grant Funded Position Yes If Yes, Provide Grant Expiration Date 08/31/2025