Case Manager - Behavioral Health Urgent Care

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put our heart and soul into everything we do.

We seek a Case Manager to join our Behavioral Health Urgent Care (BHUCC) team in Philadelphia, Pa. This posting is Full-time, First Shift (Monday

• Friday 10:30am

• 7:00pm EST).

Earn $25.20/hr.

We are a Behavioral Health Urgent Care/Walk-In Center for adults needing non-crisis same-day care in Philadelphia. Consider it "urgent care" for individuals experiencing emotional or behavioral health concerns. Individuals will participate in resolution-focused services and aftercare planning to prepare for long-term recovery and connection to ongoing care. We serve individuals regardless of income or insurance status. Our services do not replace the need for ongoing mental health care; rather, we aim to reduce avoidable visits to crisis centers and emergency rooms by helping people get the mental health care they need when they need it.

Position Details

The Case Manager provides immediate and follow-up case management services to individuals experiencing urgent behavioral health challenges. The primary responsibility will be to offer comprehensive support, including benefit enrollment, information about external resources, addressing the Social Determinants of Health, referrals, and completing outreach contact calls. The position will require a collaborative and empathetic approach to help individuals access the resources necessary to address their health needs and improve overall well-being.

Benefits

Merakey offers competitive compensation plans and more!

• DailyPay enrollment option

• Work/Life Balance

• Flexible Schedules

• Cell Phone Discount Plans

• Employee Referral Bonuses

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey.

Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

The ideal candidate will possess the following qualifications:

• Bachelor's degree in Social Work, Psychology, Counseling, or a related field.

• Previous experience in case management, social work, or related roles, preferably in behavioral health or crisis settings.

• Knowledge of public and private benefit programs and community resources related to Social Determinants of Health (SDOH).

• Excellent communication and interpersonal skills to engage effectively with individuals and colleagues.

• Empathy, compassion, and a person-centered approach.

• Ability to work collaboratively in a multidisciplinary team environment.

• Strong organizational and time management skills to manage case management responsibilities effectively.

• Familiarity with electronic health records (EHR) systems and healthcare technology.

• Bilingual is a plus.