Case Manager

Bayada Home Health Care Newtown Square , PA 19073

Posted 2 months ago

BAYADA Home Health Care has an immediate opening for aClient Services Managerin our

Newtown Square, Pa Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

The Client Services Manager will:

  • Provide superior customer service and quality home care

  • Focus on managing coordination of client services and emergent scheduling issues

  • Manage your Client Services Manager caseload while proactively growing it

  • Build lasting relationships with clients, referral sources, payors and community organizations

  • Develop strong, communicative relationships with the team

  • Maintain effective fiscal management of your caseload by monitoring metrics

  • Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees

Qualifications for a Client Services Manager:

  • Bachelor degree is required

  • Prior medical office or home care experience preferred

  • Prior supervisory experience a plus

  • Demonstrated record of successfully taking on increased responsibility (goal achievement)

  • Ambition to grow and advance beyond current position

  • Strong computer skills required(electronic medical record)

  • Excellent communication and interpersonal skills

BAYADA Offers:

  • BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program

  • To learn more about BAYADA Benefits, click here

  • Comprehensive salary

  • Medical / Dental / Prescription / Vision

  • Paid time off

  • Tuition reimbursement

  • 401k with company match


Founded in 1975 by J. Mark Baiada, BAYADA Home Health Care provides nursing, rehabilitative, therapeutic, hospice, and assistive care services to children, adults, and seniors in the comfort of their homes. BAYADA employs more than 26,000 nurses, home health aides, therapists, medical social workers, and other home health care professionals who serve their communities in 22 states from more than 345 offices, with locations in Germany, India, Ireland, New Zealand, South Korea, Canada, and the UK.

In 2019, Baiada oversaw the company's unprecedented transition to a not-for-profit organization to ensure BAYADA's mission, purpose, and business model would endure, and to help BAYADA realize its vision of helping millions of people worldwide experience a better quality of life at home.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers and qualified applicants will not be discriminated against on the basis of race, religion, gender and gender identity, nationality and origin, disability, sexual orientation, age, veteran status, and experiences.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Program Manager


Posted 3 weeks ago

VIEW JOBS 9/30/2021 12:00:00 AM 2021-12-29T00:00 What we offer Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! The Senior Program Manager for BTP Core Security is responsible for driving highly technical SAP security initiatives that require multiple layers of complex internal and external cross-functional coordination. This role will partner closely with product management, product engineering, architecture, and security leaders across the business specifically to address high impact, strategic SAP security programs as well as internal initiatives that help drive operational efficiency and/or infrastructure improvements. This position requires a strong background in project and/or program management, analytical and problem-solving skills (with proven success in launching global products), providing field enablement and working with both internal and external customers. The scope of the role includes carrying a portfolio of several medium-to-large programs specific to BTP Core Security that require coordination across multiple product organizations and agile teams. Success is defined by the on-time delivery of strategic SAP security initiatives across all related teams, preparedness of cross-functional teams, the on-time launch of products and services and the satisfaction of internal and external clients. Responsibilities: * Coordinate and track security program deliverables across all responsible agile teams regardless of product. * Define and manage security program and project activities, including, but not limited to, scope and priority setting, building business requirements, project plans, identifying interdependencies, risk mitigation, issue tracking, quality management, resourcing, budgeting, training and communication planning. * Understanding the cross-functional implications of product on the customer experience and overall satisfaction. * Driving to completion any dependent deliverables within BTP Core and/or with cross-functional teams. * Build and monitor program metrics and KPI's while providing regular updates to leadership. * Map out and document processes, highlighting improvement opportunities. * Provide regular and timely communication of program status and progress towards goals. * Build and maintain partnerships with internal and external customers and partners. * Design and lead training and adoption planning activities. * Build and lead effective change management and communication strategies. * Adhere to PMO process using consistent program management processes and framework. * May include up to 25% travel - domestic and international. * Be aware of, and comply with, all corporate policies. Qualifications Education, Experience & Training required: * 15+ years of program management experience with increasing amount of responsibility. * 10+ years SaaS and/or SAP experience with strong background in technology, cross-functional coordination and agile methodologies. * Bachelor's degree required. Technology, Development and/or Project Management emphasis desired. * Deep understanding and/or certification in agile methodologies * Formal PMO experience using standard PMO tools and processes. * Ability to pass a background check. Job Specific Specialized Knowledge & Skills: * Proven success in building and driving projects within a large, complex program, including managing international, multi-cultural, and virtual cross-functional teams. * Ability to build consensus, create momentum, and work well cross-functionally with other departments and varying levels of management. * Flexibility to evolve job scope to address additional stages of the customer lifecycle as needed. * Proven success in building, analyzing, and monitoring KPI, financial data, and success measures. * Comfortable partnering with senior leaders to drive strategy, planning, and process improvements. * Strong stakeholder management skills with focus on listening to stakeholder and customer needs. * Ability to analyze data and connect the dots, making recommendations to management and project members in a timely manner. * Solid process and analytical skills tied with creative thinking and sharp decision-making abilities. * Excellent, accurate, and effective oral and written communication skills. * Ability to prioritize and meet tight deadlines. * Positive, customer-focused interpersonal skills and attitude. * Must be team oriented, self-motivated, and able to work with minimal supervision. * Significant personal initiative, high energy with a "can do" attitude and professional drive. * Effective mentor and program/project management coaching skills. * Ability to learn and adapt to new technologies and principles. * Exhibit and lead with strong change management skills. * Proven agility to work in a fast-paced and ever-changing environment. * Experience with key tools: Microsoft Suite of applications, Smartsheet, Atlassian products (JIRA, Confluence, etc.), and internal SAP applications. Critical Performance Competencies: * Planning and Organizing - Establishes a systematic course of action for self and others to assure accomplishment of a specific objective, determining priorities and allocating time and resources effectively. * Exhibits fundamental project and program management skills, manages time appropriately and can successfully execute on multiple programs at the same time. * Communication - Effectively transfers thoughts and expresses ideas using speech, listening skills and writing skills to influence others to gain their support. * Initiative - Prepares for problems or opportunities in advance * Interpersonal - Direct and diplomatic in dealing with others to achieve goals * Influence - Demonstrates different influence styles as appropriate to situation while maintaining positive relationships * Adaptability/Flexibility - Quickly adjusts to new, different, or changing requirements * Accountability - Holds self and others accountable for results * Business Acumen/Strategic Business Perspective - Has a broad-based understanding of key business fundamentals, understands the drivers of the financial health and viability of the organization, and takes responsibility for maintaining its ongoing fiscal soundness * Coaching - Improves skills of self and others by identifying areas of performance strengths and improvements, providing specific feedback through coaching , mentoring and development opportunities Value Competencies: * Displays passion for & responsibility to the customer * Hires, develops & rewards great people * Displays leadership through innovation in everything you do * Displays a passion for what you do and a drive to improve * Displays a relentless commitment to win * Displays personal & corporate integrity We are SAP SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together. Our inclusion promise SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or, APJ:, EMEA: EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID:308455 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: The key to SAP's success? Our people. We grow. We lead. We innovate - together! We believe that the difference between success and failure is a great team. As colleagues, we support, challenge, and inspire one another every day. We're results-driven and ready to go the extra mile for our customers. We all work from different places dealing with different challenges and opportunities. But our goal is mutual. We build breakthroughs, together. Driven by innovation? It's in our DNA. At SAP, innovation is more than just developing top-notch software - it's creating technologies that open up new possibilities. As a cloud company we are future-proofing our customers' business and building systems that provide a foundation for growth and innovation. We know this doesn't happen by accident, so we provide a working environment that promotes free thinking, bold ideas, and collaboration. Of course, having the resources and expertise of a major global organization helps too. Got ambitious goals? Achieve them - at SAP. Stay relevant, agile, successful. SAP's robust portfolio of learning and development offerings helps you unlock your potential, stay ahead of technology and accelerates your career. At SAP, we want to make sure our employees are happy, healthy, fulfilled, challenged - and working towards their individual career goals. There's more to it than coding. Learn, innovate, and get rewarded. Be your best in a flexible and collaborative environment. The boldness it took to start our company is exactly what we need to keep growing it. That's why we introduced the Hasso Plattner Founders' Award - the highest employee recognition at SAP. It's awarded annually by the CEO to an individual or team whose extraordinary achievement best delivers on SAP's vision and strategy. Driven by innovation. SAP has continuously evolved to become a market leader in end-to-end enterprise application software, database, analytics, intelligent technologies, and experience management. Our customers are solving the world's hardest problems. As a cloud company we are future-proofing our customers' business and building systems that provide a foundation for growth and innovation. Our vision of the future of enterprise IT is simple - software must be hyper-personalized, modular in nature, and support outcome-based business models. Not all heroes wear capes. The key to SAP's success? Our people. They are innovators, leaders, and all around great human beings. They come from many different countries, speak many different languages - and bring their own unique experiences to the table. * * * Previous Next Senior Program Manager share Facility: 308455 Posted Date: Sep 29, 2021 Work Area: Software-Design and Development Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: Newtown Square, PA, US, 19073 × Send me alerts every days Create Alert × Send me alerts every days Gigya Newtown Square PA

Case Manager

Bayada Home Health Care