New York City, NY Staten Island , NY 10301
Posted 1 week ago
YOU MUST BE PERMANENT IN THE AJOS TITLE.
Family Independence Administration's provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as: temporary cash assistance, SNAP, childcare, eviction prevention services, adult protective services, job training, employment plans /economic support, domestic violence assistance, child support enforcement, etc.
Family Independence Administration (FIA) is recruiting for one (1) Associate Benefit Opportunity Specialists II to function as Case Management Team Leader
Under the direction of the Associate Benefits Opportunity Specialist III, the Associate Benefits Opportunity II (ABOS II) is responsible for supervising team(s) of BOS staff, who provide various functions of eligibility determination, financial planning, economic support opportunities and monitoring other related services to persons in need, to promote individual and family self-sufficiency. The ABOS II uses supervisory, program development, quantitative analysis, and other research skills in accomplishing all the goals of FIA/Benefits Access Center and its components (Application, Financial Planning, Economic Opportunity Services, Under care, etc.)
The Case Management Team Leader will:
applicants; Family Assistance cases which have been closed for over sixty days; all Safety Net
case reopens which have been closed regardless of date; and one-shot deals.
needs grant (food and non-food); for employability and eligibility for public assistance, food
stamps and Medicaid; works with applicants to remove barriers to employment and makes
referrals to other services as needed.
after the establishment of the participant's case; Family Assistance case that have been closed
less than sixty days or Safety Net cases that have been closed in error.
on-going eligibility, assessing participants, developing appropriate Employment Assessment and
Employment Plans and executing specific strategies designed to help participants achieve
self-sufficiency.
conduct regular reviews of outcome reports, work list, audits and assess client feedback to ensure
the team is maintaining adequate levels of performance necessary to move participants toward
self-sufficiency.
planning process as necessary to ensure the appropriate approach is developed to suit the
participant's needs and achieve the best plan for the individual to progress to self-sufficiency.
walk-in or telephone the Center. Additionally, the team will take appropriate action on reported
changes, provide information and documentation as requested by the participants and maintain
contact with other teams to ensure awareness of all activity that will affect the case management
plan.
already homeless reporting to Benefits Access Centers. Develop ant-eviction/housing plan of
intervention for referred participants.
required prior to the hearing. Using Strategies and techniques aimed at securing success in the
hearing room, ardently represents the Agency.
implemented in a timely manner.
Hours/Schedule:
8:30 - 5pm with Flex Schedules
Work Locations:
201 Bay Street, Staten Island, NY
Minimum Qualifications
full-time satisfactory experience working directly in social/human services or a
related setting, providing either:
a) client services.
b) employment planning/counseling services which involves job development,
skills assessment, and employment placement or other economic
opportunity programming.
A baccalaureate degree from an accredited college; plus eighteen months of full-time satisfactory experience working as a Benefits Opportunity Specialist; or
A baccalaureate degree from an accredited college; plus eighteen months of full-time satisfactory experience as described in one (1) above.
College credit from an accredited college may be substituted for this experience
on the basis of 60 semester credits for 9 months of the work experience described
above. However, all candidates must have at least 18 months of full-time
satisfactory experience working as a Benefits Opportunity Specialist or performing
social/human services work as described in one (1) above.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.
Residency Requirement
New York City Residency is not required for this position
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
New York City, NY