Case Management Supervisor

The Mentor Network Saint Charles , MO 63302

Posted 2 months ago


Case Management Supervisor

Primary Location: United States-MO-MOSaint Charles

Function:Program Services Coordination/Case Management

Missouri MENTOR

We have a great workenvironment and you'll be surrounded with a strong and supportive team ofpeers, leaders and colleagues. Missouri MENTOR is a partner of The MENTORNetwork, a national network of local human services providers offering quality,community-based services. With ~28,000 employees serving ~25,000 consumers in36 states, you'll have career opportunities from coast to coast. When you join

The MENTOR Network, you'll make a difference every day and help to providequality of life enhancing services to individuals across the country.

Each of our programs isdesigned around the needs of the children and adults we serve and delivered inthe communities they call home. We provide the right balance of service andsupport combining personal choice, flexibility and community integration withprofessional oversight, family involvement and stability.

Come join our team ofdedicated and caring professionals. Apply Today!

Description Missouri MENTOR is seeking a Case Management Supervisor to be responsible for supervising case management teams that provide services to individuals served with intellectual and developmental disabilities. Counsels individuals or groups and develops and implements therapeutic treatment plans.


To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.

  • Assigns cases to members of case management team based on caseload. Reviews treatment plans to ensure completeness.

  • Facilitates case management department meetings, including developing an agenda, disseminating information, conducting training updates, etc.

  • Maintains contact with all case managers to disseminate information related to policy, procedure and updates related to funders.

  • Works with management team to design effective policies and procedures for case management. Ensures compliance with policies and procedures.

  • Tracks all necessary data related to case management performance targets and timeliness of reports.

  • Works closely with clinical director to develop and refine team meeting processes.

  • Engages to develop and support quality improvement initiatives.

  • Maintains an individual case load and performs all the duties of a case manager.

  • Participates in rotational emergency coverage and crisis intervention support, as needed.

  • Performs other related duties and activities as required.


  • Directs and supervises assigned staff throughout the state including performance evaluations, scheduling, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee issues within position responsibilities.


Education and Experience

  • Bachelor's Degree in Psychology, Social Work, Education or other Human Services field

  • Two to four years of experience in human services or case management

  • One year of supervisory experience

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Case Management Supervisor

The Mentor Network