Case Management Supervisor

MD Anderson Houston , TX 77020

Posted 3 weeks ago

MD Anderson is seeking a Case Management Supervisor in the Texas Medical Center.

The University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education and prevention. It was named the nation's No. 1 hospital for cancer care in U.S.

News & World Report's 2018 rankings. It is one of only 49 comprehensive cancer centers designated by the National Cancer Institute.

Ideal candidate will be knowledgeable about CMS Conditions of Participation and Medicare regulations regarding bed status requirements.

SUMMARY

The primary purpose of the Supervisor, Case Management position is to: Oversee and provide Case Management Services in the inpatient and outpatient settings 7 days a week as assigned.

Responsible for the quality of Case Management services delivered, competency and performance of Case Managers, Case Management Assistants, Case Management Resource Specialists, Utilization Review Specialists and Support as assigned. Designs, maintains and improves systems to support departmental functions across the continuum, internally/externally.

Ideal candidate will have a BSN, 5 years or more of clinical nursing experience, two years of supervisory experience and will have case management experience.

SALARY RANGE

Minimum - $90,000 $112,500 - $135,000

KEY FUNCTIONS

People Leadership:

Demonstrates effective leadership skills by holding direct reports accountable for their behaviors, interpersonal skills, performance, decision making and adherence to policy and procedure. Initiates and facilitates effective open two-way communication and resolution of operational issues that support case management service area goals and objectives.

Responsible for and authorized to lead work groups, resolve routine issues, and create a positive, productive and fiscally responsible work group. Provides timely feedback, coaching and corrective. Evaluates staff performance through rounding on assigned work areas and provides assistance and guidance as appropriate

Daily Operations

Promotes culture of service excellence and quality by implementing and accepting accountability of the customer service expectations: provide excellent service to patients/customers; build strong relationships and team cohesiveness; focus on quality and positive solutions. Ensures increased visibility of case management staff on assigned geographic units.

Quality and Compliance:

Conducts employee and customer rounding as scheduled; Submits associated reports and action plans to Associate Director and Director. Maintains knowledge and support of departmental wide compliance associated with regulatory and payor requirements; develops appropriate corrective action plans to ensure and demonstrate compliance.

Ensures that all requested information/reports from staff are submitted according to requested timeline/deadline. Monitors attendance of staff and initiates progressive disciplinary action as required. Provides direction and monitors staff efforts to ensure product and services consistently meet the needs and requirements of patients, customers and coworkers.

Education

Required: Bachelor's degree in Nursing.

Preferred: Master's degree.

Experience

Required: Five years of clinical nursing experience in a large academic healthcare institution to include two years' experience in a supervisory/management role.

License/Certification

Required: Current State of Texas Professional Nursing license (RN).

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information

  • Requisition ID: 128572

  • Employment Status: Full-Time

  • Employee Status: Regular

  • FLSA: exempt and not eligible for overtime pay

  • Work Week: Days

  • Fund Type: Soft

  • Pivotal Position: Yes

  • Minimum Salary: US Dollar (USD) 90,000

  • Midpoint Salary: US Dollar (USD) 112,500

  • Maximum Salary : US Dollar (USD) 135,000

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Case Management Supervisor

MD Anderson