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Case Management Program Spec-091918-170728

Expired Job

State Of Tennessee Nashville , TN 37201

Posted 2 months ago

Minimum Qualifications Benefits Supplemental Questions


Education and Experience: Graduation from an accredited college or university with a bachelor's degree in special education, social work, rehabilitation counseling, nursing, occupational therapy, physical therapy, recreational therapy, vocational rehabilitation, sociology, psychology or other behavioral science or human services field and experience equivalent to one year of full-time increasingly responsible professional intellectual or developmental disabilities program or staff work.

Other Requirements:

Necessary Special Qualifications:
Certain positions require that applicant be a qualified intellectual and developmental disabilities professional under the ICF/IDD Federal regulations.

Examination Method: Education and Experience, 100%, for Preferred Service positions.

Job Overview:

Under general supervision, is responsible for professional intellectual and developmental disabilities program coordination of average difficulty; and performs related work as required.

Distinguishing Features: An employee in this class is responsible for individual support plan development and coordination for a moderate-sized group of service recipients at a developmental center or in the community. Some functional guidance and coordination of the work of other staff is inherent in accomplishing the duties at the assigned unit, but the full supervisory function is retained by the higher level manager or coordinator. This class differs from lower level therapeutic, coordinative and program staff in the specificity of work. This class differs from higher level related classes in that incumbents of the latter have duties of broader scope and complexity and have significant supervisory responsibilities.

Competencies (KSA's):


  • Problem Solving

  • Written Communications

  • Drive for Results

  • Sizing up People

  • Conflict Management

  • Time Management

  • Organizing

  • Understanding Others

  • Listening

  • Creativity


  • Knowledge of case management principles

  • Knowledge of disabilities services delivery

  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation


  • Skill in talking to others to convey information effectively

  • Skill in understanding the implications of new information for both current and future problem solving and decision making

  • Skill in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

  • Skill in coordinating people and resources

  • Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

  • Skill in monitoring and implementation of individual support plans to make improvements or take corrective action

  • Skill in communicating effectively in writing, including the meaning and spelling of words, rules of composition, and grammar, as appropriate for the work-related purpose

  • Skill in understanding written sentences and paragraphs in work-related documents

  • Skill in coaching and inservicing other staff, families, and provider agencies

  • Skill in facilitating person-centered practices regarding the provision of services

  • Basic word processing and computer skills


  • Ability to assess critical situations and implement decisions and actions quickly while keeping the needs of the individual in mind

  • Ability to recognize problems with individuals or situations and review related information to develop and evaluate options and implement solutions

  • Ability to research available resources

  • Ability to learn and apply governmental and agency regulations

  • Ability to prioritize work assignments and manage one's own time

  • Ability to be flexible to accommodate the demands of the job

  • Ability to operate a motor vehicle

  • Ability to add, subtract, multiply, or divide quickly and correctly for budget planning purposes

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Case Management Program Spec-091918-170728

Expired Job

State Of Tennessee