Cartoon Network Hotel Guest Experience Agent (Front Desk)

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country's largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America's Oldest Amusement Park, Lake Compounce, the world's first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

The Cartoon Network Hotel is an attraction in Lancaster, PA . We specialize in offering families the ability to have a toon-tastic vacation. We are seeking a Guest Experience Agent (Front Desk.

We are currently looking for a:

Cartoon Network Hotel Guest Experience Agent (Front Desk)

Roles & Responsibilities:

• Greet guests in a fun and professional manner

• Handle any guest concerns in a timely and professional manner

• Ensure a smooth check-in and check-out process for guests

• Process guest payments following PCI compliance

• Partner with housekeeping to ensure guest requests are handled

• Ensure guests are aware of activities to participate in

• All other assigned duties

• Must be at least 18 years old

Team member benefits:

• Flexible schedule

• Ability to cross-train and learn unique skills across various departments

• Free admission to Dutch Wonderland and all Palace Entertainment parks on your days off

• Invited to exclusive employee events throughout the season

Do not miss the chance to spark your career now!