Cart Driver

GENERAL SUMMARY

The Cart Driver is responsible for supporting various departments with transporting guests and valet drivers to and from parking lots/Valet Pits safely, performing vehicle detailing services, assisting with events and promotional setups and other projects as needed.

CORE SCOPE OF POSITION

• Drives cart to and from parking lots/entrances transporting guests in a safe manner.

• Drives cart to transport valet staff between the valet parking lots and the overflow valet parking lots in a safe manner.

• Ensures cart is clean, maintained and functioning properly, reports problems to supervisor/manager.

• Operates two-way radio to communicate with base station or other vehicles.

• Maintains radio contacts throughout shift by setting to correct channel.

• Ensure battery is charged and functioning properly.

• Performs vehicle detailing service as needed.

• Assists Maintenance with events and promotional setups.

• Partners with and assists other team members to promote an environment of teamwork in order to achieve common goals.

• Maintains traffic control to ensure that fire lanes are kept clear when needed.

• Maintains knowledge of all parking lot entrances and exits.

• Maintains and organizes work area.

• Attends staff meeting for update on ongoing Enterprise activities and promotions.

• Notifies Security of any guest reports of theft.

• Maintains knowledge of and effectively promotes company services and players' club program.

• Adheres to all company and department policies, procedures, and standard operating guidelines.

• Adheres to all hygiene and safety standards. Ensures that a clean, safe, hazard-free work environment is maintained.

• Performs other duties as assigned.

• Follows all California Vehicle law and Department of Transportation (DOT) regulations.

STYLE SERVICE COMMITTMENT

All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience our Guests never want to leave. As a Viejas Team Member, your commitment to - and upholding of --- these standards is important and necessary to ensure Viejas is a place our Guests and Team Members enjoy as a place to stay, play, dine and work!

INTERACTION

• Interacts with internal and external guests with a positive attitude and professionalism at all times.

SUPERVISION

• Does not provide supervision to other team members.

Required Skills

KNOWLEDGE AND SKILLS

• Good communication skills in both verbal and written.

• Ability to work with diverse cultures and backgrounds.

• Must be dependable and has the ability to adjust to and manage change effectively.

• Detailed-oriented, organized, values teamwork, self-motivated, and ability to multi-task.

• Ability to work in a fast-paced environment.

• Must be able to work flexible schedule according to business needs, including graveyard shift, evenings, weekends, and holidays.

• Required to possess and maintain a satisfactory driving record.

• Thorough knowledge of driving/roadway laws and regulations.

• Excellent verbal and interpersonal communication skills.

• Ability to handle multiple priorities and work well under stress.

Required Experience

EDUCATION/CERTIFICATION

• High school diploma or general education degree (GED) preferred.

• CA driver's license and good driving record.

• Must be 21 years or older.

EXPERIENCE

• 1 year of driving experience.

• Guest service experience.