Carrier Representative

Do you enjoy creating new relationships? Are you a self-starter who likes solving problems? Do you thrive in a fast-paced, entrepreneurial environment?

As a Carrier Representative you will connect the world through technology and innovation. You will work with trucking company owners, dispatchers and drivers (known as carriers) to coordinate customer shipments: it's all about finding the right truck for the right shipment at the right time for the right price.

We create an engaging environment where you are supported to achieve your goals.

RESPONSIBILITIES:

• Develop new and grow existing carrier relationships (lead generation, calling prospective trucking companies and referrals)

• Build strong relationships with trucking company key contacts (i.e., owner operators, dispatchers and drivers)

• Leverage our global technology platform, Navisphere, along with data and other resources to make informed decisions, negotiate price, drive automation and improve efficiency

• Identify issues and work cross-functionally to determine and implement the best solution

• Maintain constant contact with carriers (average 75-100 touch points/day) to secure additional truck capacity and manage existing business agreements

• Provide exceptional service to our carriers and customers

• Ensure shipment details are accurately communicated and tracked in the system

QUALIFICATIONS:

Requirred:

• High school diploma

• Experience in the industry and in road transportation

• Experience in carrier management/ communication

• Are capable of working independently as well as collaboratively as a team

Preffered:

• Value a diverse and inclusive work environment

• Can persuade, motivate, influence and negotiate with others

• Thrive under deadlines, drive results, multi-task and work with a sense of urgency

• Have excellent verbal and written communication skills

• Remain positive and flexible in an ever-changing environment with shifting priorities

• Enjoy running your own slice of business knowing you control how fast you can achieve your goals

• Are detail oriented with strong prioritization and multi-tasking skills

What we offer:

• A vibrant, progressive, inclusive, and forward-thinking workplace

• Opportunities for professional development and advancement

• A competitive benefits package and bonus structure

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!