Do you love research? Does contract negotiation give you a thrill? Do you like to rub elbows with Operations and Finance/Accounting teams? As the Carrier Management Specialist, you will be responsible for managing all current vendor information as well as assisting with the discovery and on-boarding of new vendors and technologies used to sell Nitel solutions. The role also includes contract management, vendor product requirements, and information management.
what youll do
Organize and maintain vendor contracts, SLAs, Product Guides and technical specification documentation and ensure Nitel customer MSA/SLA contain parameters covered by carriers
Establish and distribute internal communications regarding vendor information, product and system releases, maintain contact & escalation lists
Document ETL, cancel, MAC, SUPP charges by vendor
Assist in managing and refining vendor onboarding process, across all functional departments.
Coordinate with department stakeholders for network and system integration of new product types, technologies, and vendors
Provide pricing analytics for new vendors, existing vendors, and market
Manage and maintain carrier pricing analysis for new carriers, existing carrier pricing, and market-based pricing
Track and manage all carrier commitment levels in conjunction with Accounting Operations
Assist with management of revenue replacement inventory
Assist finance department with carrier rate increase circuits
Work with Finance team and Operations team to identify and reduce Carrier Cancellation fees
Assist Carrier Relations Manager with Nitel Network inventory management and cost reduction initiatives
what youll bring to succeed
Bachelors degree with a concentration in business, finance or related field; an advanced degree would be incredible!
At least 10 years of professional experience in a related industry, and management experience that includes independent research, problem-solving, teamwork and solid communication skills.
Telecom industry experience is a plus.
Proficient in reporting, data analysis and experience negotiating contracts.
Experience with purchasing, product development, and system development.
Excellent verbal and written communication skills.
Keen attention to detail and sound numerical skills.
Proven problem solving, analytical and decision-making skills.
Highly responsive, self-motivated and able to act on own initiative.
Ability to meet tight deadlines and maintain quality while working under pressure.
what we believe
Love the Customer
Challenge the Status Quo
Lead, Learn & Develop
Think Like an Owner
Get It Done
what youll love
Being rewarded and recognized for your amazing chops
Collaborating with other brilliant cats
Heavy autonomy and opportunity for growth
Solid, groovy benefits and perks
Ongoing training, mentoring and coaching