Carrier Management Specialist

Nitel Chicago , IL 60602

Posted 2 months ago

the opportunity

Do you love research? Does contract negotiation give you a thrill? Do you like to rub elbows with Operations and Finance/Accounting teams? As the Carrier Management Specialist, you will be responsible for managing all current vendor information as well as assisting with the discovery and on-boarding of new vendors and technologies used to sell Nitel solutions. The role also includes contract management, vendor product requirements, and information management.

what youll do

  • Organize and maintain vendor contracts, SLAs, Product Guides and technical specification documentation and ensure Nitel customer MSA/SLA contain parameters covered by carriers

  • Establish and distribute internal communications regarding vendor information, product and system releases, maintain contact & escalation lists

  • Document ETL, cancel, MAC, SUPP charges by vendor

  • Assist in managing and refining vendor onboarding process, across all functional departments.

  • Coordinate with department stakeholders for network and system integration of new product types, technologies, and vendors

  • Provide pricing analytics for new vendors, existing vendors, and market

  • Manage and maintain carrier pricing analysis for new carriers, existing carrier pricing, and market-based pricing

  • Track and manage all carrier commitment levels in conjunction with Accounting Operations

  • Assist with management of revenue replacement inventory

  • Assist finance department with carrier rate increase circuits

  • Work with Finance team and Operations team to identify and reduce Carrier Cancellation fees

  • Assist Carrier Relations Manager with Nitel Network inventory management and cost reduction initiatives

what youll bring to succeed

  • Bachelors degree with a concentration in business, finance or related field; an advanced degree would be incredible!

  • At least 10 years of professional experience in a related industry, and management experience that includes independent research, problem-solving, teamwork and solid communication skills.

  • Telecom industry experience is a plus.

  • Proficient in reporting, data analysis and experience negotiating contracts.

  • Experience with purchasing, product development, and system development.

  • Excellent verbal and written communication skills.

  • Keen attention to detail and sound numerical skills.

  • Proven problem solving, analytical and decision-making skills.

  • Highly responsive, self-motivated and able to act on own initiative.

  • Ability to meet tight deadlines and maintain quality while working under pressure.

what we believe

  • Love the Customer

  • Challenge the Status Quo

  • Dream Big

  • Lead, Learn & Develop

  • Think Like an Owner

  • Get It Done

what youll love

  • Being rewarded and recognized for your amazing chops

  • Collaborating with other brilliant cats

  • Heavy autonomy and opportunity for growth

  • Solid, groovy benefits and perks

  • Ongoing training, mentoring and coaching

See if you are a match!

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Carrier Management Specialist