Carrier Coordinator

About Ritter Insurance Marketing

Ritter Insurance Marketing is an independent marketing organization supporting independent insurance agents in the senior health and life insurance market. Based in Harrisburg, Pennsylvania, Ritter has satellite offices in New York, Nebraska, Idaho, Arizona, Florida, Maryland, North Carolina and Ohio. More than 280 full-time Ritter employees support the business of over 15,000 independent insurance agents in all 50 states. Its proprietary software development and agent service departments develop and market leading business solutions for insurance agents.

Job Summary

The position is responsible for providing overall support and assistance with administrative duties for the sales department. The role involves managing tasks for the Carrier Representatives and/or Product Specialists, creating and organizing resources, sending contracts and emails, managing inbound email requests, creating sales reports, and assisting with marketing events and meetings. The role serves as the primary backup when Carrier Representatives and/or Product Specialists are out of the office.

Primary Responsibilities:

• Manages and completes tasks for the Carrier Representatives and/or Product Specialists to provide necessary resources.

• Creates, organizes, and coordinates updates to Carrier resources in Carrier Team OneNote and Teams Channel.

• Sends contracts to agents as requested by Carrier Representative or Product Specialist.

• Sends out service-related and informational emails from carriers that need to be sent as a one-off email to inform or recruit.

• Works Flow in RAMS for primary carriers, assisting in making agent follow-up calls as needed.

• Manages inbound email requests to the team mailbox.

• Creates various team sales reports using Excel.

• Assists in answering agent calls, emails, and questions.

• Assists with marketing events and meetings.

• Serves as the primary backup when Carrier Representatives and/or Product Specialists are out of the office.

• Takes on additional responsibilities as assigned by the supervisor.

Primary Skills and Requirements:

• Education/Certification: High School Diploma or equivalent.

• Required Knowledge: Basic understanding of insurance and agent relationship. Knowledge of Sales, Marketing, Contracting, and New Business operations and procedures.

• Experience Required: No experience necessary. Abilities generally acquired on the job in 6 months.

• Skills and Abilities: Good communication skills, especially over the phone. Good computer and typing skills. Good customer service skills. Ability to operate related computer applications and other business equipment including email, copy machine, scanner, fax machine, and telephone.

• Physical Activities and Requirements: Finger dexterity, talking, average hearing, average visual abilities, physical strength (sedentary work).

• Working Conditions: No hazardous or significantly unpleasant conditions.

• Mental Activities and Requirements: Reasoning ability, mathematics ability, language ability.

About Integrity

Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.