Cares Front Desk Support Receptionist

Job Summary

The Student Front Desk Receptionist at CARES serves to assist with front desk coverage and other duties as assigned. This role is essential for ensuring the smooth operation of CARES during peak times by professionally addressing the needs of visitors and callers.

Additionally, the student receptionist is responsible for maintaining the cleanliness and organization of the reception center, student lounge areas, and meeting rooms. The receptionist may also be tasked to assist with operations and special projects.

Key Responsibilities:

• Greeting and Direction: Warmly welcome all students and visitors to CARES. Assist and direct them to the appropriate locations or staff members based on their specific needs.

• Phone Management: Answer incoming phone calls during the designated lunch coverage period. Route calls effectively to the appropriate staff members, ensuring that inquiries are addressed promptly.

• Reception, Lounge and study room Maintenance: Keep the receptionist area and student lounge tidy and organized, ensuring a welcoming and professional atmosphere for visitors and students alike.

• Reception, Lounge and study room Maintenance: Keep the receptionist area and student lounge tidy and organized, ensuring a welcoming and professional atmosphere for visitors and students alike.

Special Projects and Other Duties: Occasionally, the receptionist may be assigned special tasks, which could range from assisting with CARES event setups to dropping off packages to other campus locations or other duties as specified by the CARES team

You must be a current UK student to apply for this position.

Skills / Knowledge / Abilities

Multitasking. Social skills.

Organization.

Technical skills. Flexibility, Problem solving. Empathy.

Does this position have supervisory responsibilities? No Preferred Education/Experience

Written and verbal communication skills, customer service, multitasking and prioritizing, dependability, familiarity with Microsoft Office, problem solving, ability to work under pressure, and attention to detail.

Deadline to Apply 07/09/2024 University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome.

We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.