Caregiver Hiring Event

Help at Home is hiring an Onboarding Lead!

Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. We're focused on serving people and the communities we are part of.

Job Summary:

The Onboarding Lead to be instrumental in helping Help at Home expand the great care we provide to our clients. This position reports to the Manager, Field Recruitment and is part of the overall Field Operations Team. The Onboarding Lead is responsible for both onboarding caregivers for their assigned branches and leading other onboarding team members.

Duties/Responsibilities:

• Manage onboarding performance.
• Process application documents, required for newly recruited staff, and guides the caregiver through the onboarding process.
• Drive the onboarding process by collaborating with our Field Operations Leaders and hiring managers to define strategies to improve time to clear staff.
• Help launch and provide ongoing support for new technology and processes to better support field operations.
• Create remarkable experiences for both the candidate and the hiring teams through the refinement of our internal processes and systems.
• Be a champion of Help at Home's culture and values.
• Implement the team's goals and manage on a weekly and monthly basis.
• Performs other duties as assigned.

Required Skills/Abilities:

• Understands how to analyze data and uses it to manage team performance and identify bottlenecks.
• Is comfortable with coaching and performance management.
• Flexibility to adapt to a dynamically changing environment.
• Extremely organized and understands process workflows.
• Excels at problem solving.
• Understands the candidate experience is key to achieving our goals.
• Flexibility to adapt to a dynamically changing environment.
• Professional communication and organization skills.

Education and Experience:

• Bachelor's degree or equivalent experience.
• Three (3) years of experience required.
• Previous leadership experience a plus.
• Proven experience in onboarding in high-volume, non-exempt hiring.

Benefits: