Career Specialist

.

Apply By:

07/09/24

Division:

Housing Economic & Employment Services Division

Management Level:

Individual Contributor

Scheduled Weekly Hours:

40

Benefit Eligibility:

This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

Description:

Job Description:

The Employment First Career Specialist performs technical and professional work providing a range of services including assessment, resource and referral information, job readiness assistance, career counseling and case management to applicants and participants of the units' programs. Work involves data entry and maintenance of records in accordance with Federal, State and local policies and procedures. Duties and the percentage of time vary according to the specific needs of the team, project activities and/or allocation of the workload.

The Employment First program is designed to assist recipients of the Supplemental Nutrition Assistance Program (SNAP) in gaining the skills, training, and experience needed to secure and maintain employment. The program offers a range of services, including job search assistance, educational opportunities, and supportive services, with the goal of helping participants achieve economic security.

Schedule:

With successful completion of in-office training, this position is hybrid with remote and in-office work as determined by the team and agency. This position can operate on a 4 or 5 day work week, 40 hrs/week.

Salary:

Target Hiring Range: $24.00- $26.00 USD Hourly

Compensation will be determined based on education, experience and skills.

Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, remote work options and more. For more information, click Here for our Total Rewards summary.

Essential Duties:

• Provide career and job readiness and barrier resolution services that meet client's needs and support the program goals and standards. Activities may include but are not limited to interviewing, assessment, career planning, job search assistance, eligibility screening and development of training and employment opportunities. Monitor clients' progress and outcomes. Provide life skills coaching and act as a mentor to clients. Authorize supportive services, prepare fiscal paperwork, collect and monitor timesheets, ensuring compliance with fiscal limits and applicable state and county procedures.

• Meet with applicants and clients, handle inquiries and/or direct them to the appropriate person to meet their needs. Provide program information to clients and schedule appointments. Assist clients in navigating a variety of programs and their requirements. Make referrals to outside agencies for additional services as needed. Respond to, investigate, and resolve concerns and/or complaints received from the public, staff, or partners and explain applicable policies and procedures. Refer non-routine and elevated inquiries to higher-level staff. Participate in designated special projects, committees, staff development and team building, and other efforts to promote a positive, effective and customer service focused organization. Develop and/or maintain partnerships with designated community organizations to streamline services and improve service.

• Perform case administration activities, including preparing and reviewing forms, status updates, financial payments, case plans and case closures to ensure compliance with program regulations. Document clients' assessment, activities, contact and progress. Utilize current technical data entry equipment, databases and tools and/or file maintenance systems. Demonstrate a high level of knowledge and proficiency in various State and County databases and file maintenance programs to enter, store and/or retrieve information, in accordance with program and data security mandates.

• Establish, maintain and process paper, financial and electronic records according to established quality control standards and regulations. Assist in locating and preparing records for internal and external audits and assist with responses as appropriate. Develop and manage to standards for operational performance. May review draft local procedures and processes and provide input to ensure compliance and improve division efficiency. Participate in related staff training, implementation and/or monitoring efforts.

• Other duties and responsibilities as assigned.

Qualifications:

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click "apply" for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Minimal Qualifications:

• Bachelor's degree

• 1 year of work-related experience

• Or an equivalent combination of education and/or experience

Work related experience includes one or more of the following: Case management experience, Experience in human resources, Experience coaching professionals, Career center experience, Experience working with vulnerable populations, or other similar roles.

• OR an equivalent combination of education and experience

Preferred Qualifications:

• Bachelor's degree in behavioral science or related field

• Experience in business services, human services, case management, career planning, or human resources

• Bilingual preferred but not required

Knowledge, skills, and abilities that lead to success in this role include:

• High attention to detail

• Excellent problem-solving skills

• Flexible and positive orientation to change

• Strong writing skills, including writing for various audiences

• Understanding of how to navigate databases

• Effective communication skills

Additional Job Information:

• Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references.

• Please note that supplemental questions requiring a written response will serve as a writing sample.

How to Apply:

Applications will be accepted electronically at Jefferson County Colorado Career Opportunities.

Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal.

For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs

Questions:

• County Recruitment Team: 303-271-8400 or careertalent@jeffco.us

• Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org

• Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us

Education:

Experience:

Work Experience: Minimum one year

Certifications:

Languages:

Category:

Health & Human Services