Career Services Advisor - CTU Colorado Springs

The Career Services Advisor (CSA) works with all students requesting career search assistance within an assigned student group. This position is responsible for coaching students and alumni in every facet of their career search including resume writing, cover letter preparation, practice interviews, networking, job search assistance, thank you letters, as well as all other related career planning needs. Additionally, the Career Services Advisor collects and records Graduate File information on student employment and career outcomes. CSAs provide support to the university's philosophy of Service to Customer, both internally and externally, in a professional and timely manner that supports achievement of the University's goals and objectives.

• Contact each newly assigned student to identify the level of job search assistance needed.

• Collect necessary Graduate File documentation to record student outcomes.

• Maintain student file on career search goals, services provided, and student progress and career outcomes.

• Work with students in detail to coach on all aspects of career searching including creating a resume, conducting practice interview sessions, assisting with career planning and presenting applicable employment opportunities.

• Follow up with assigned students based on the CSA Contact Criteria.

• Partner with the Employer Development team by marketing career opportunities to students and conducting employer outreach to facilitate employment.

• Provide detail documentation on each contact / activity that was made with the student.

• Meet monthly goals.

• Communicate with students via phone, email and live chat ensuring a quality service experience.

• Follow all accreditation, state and federal regulations in preparation of a Graduate file for each student.

• Uphold all university policies, procedures, integrity, and ethical standards.

• Perform other duties as assigned.

Required Skills

New employees will be trained and expected to be knowledgeable of all school and company policies and procedures, all applicable federal and state regulations and all accrediting agencies standards and requirements relating to Career Services.

• Ability to communicate well with a diverse population, to include, excellent verbal, written and listening skills.

• Thorough follow-up skills.

• Ability to work independently as well as in a team setting.

• Willingness and ability to work the hours necessary to accomplish the assigned duties.

• Ability to successfully multi-task.

• Excellent attention to detail.

• Ability to apply and adapt policies and procedures to achieve goals.

• Skills to establish and maintain effective relationships.

• Organizational and time management skills.

• Goal oriented work ethic.

• Excel in a fast paced environment.

• Excellent computer skills.

• Ability to conduct internet research.

Required Experience

• Bachelor degree from an institution accredited by an agency recognized by the U.S. Department of Education required

• 6 months experience in Customer Service, Career Coaching, Staffing or Recruitment

Preferred

• 1 year experience in a business related position

• Certified Professional Resume Writer Credential

What we offer*

• Hourly Range between $23.08/hr and $29.00/hr

• Paid time off

• Paid sick leave

• Paid holidays

• Comprehensive medical, pharmaceutical, dental, and vision benefits

• Health savings and flexible spending accounts

• 401(k) savings plan with company match

• Employee Stock Purchase Plan (ESPP)

• Company paid life insurance and disability insurance - subject to eligibility

• Company paid tuition assistance - subject to eligibility and approval

• Employee Assistance Program (EAP)

• Prenatal and adoption assistance

• Additional ancillary programs are available upon benefit enrollment eligibility

• Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.