Career Service Training Coordinator I

Essential Functions and What you will be doing:

• Provide support services and special projects coordination in support of Training & Support's financial, mission, training, continuous quality improvement and marketing goals.

• Conduct/coordinate staff training as assigned.

• Ensure that highest quality, individualized services are delivered to program participants, with a focus on the mission of Goodwill of North Georgia.

• Fill-in for vacant direct service or administrative positions throughout the service areas covered by Workforce Development Division, including, but not limited to Case Manager, Job Coach, or Program Assistant.

• Ensure and maintain accurate documentation of program operations. Open, review and maintain participant case files and documents according to Career Services policies and procedures.

• Prepare reports and summaries according to Career Services policies and procedures and requirements of applicable funding and regulatory sources.

• Oversee service activities and site operations as directed.

• Prepare professional development plan (PDP) and engage in quarterly updates on progress in achieving goals.

• Monitor and report on quality of services provided.

• Comply with Agency, Career Services, Commission on Accreditation of Rehabilitation Facilities (CARF), federal and grant regulations, policies, standard operating procedures (SOPs) and the Agency's safety and security policies and procedures.

• Contribute to the continuous improvement of program by identifying problem areas and implementing positive solutions.

• Participate in community and Goodwill meetings as needed or as assigned.

• Attendance at majority of targeted training forums (TTF)

• Complete all Career Services core training

• Other duties as assigned.

Job Requirements and Qualifications:

• Master's degree in rehabilitation counseling or related field and a minimum three (3)years of experience working in a program-related area.

• An equivalent combination of academic and work experience with demonstrated skills may be considered.

• Strong analytical, writing and communication skills.

• Working knowledge of case management, interviewing, and counseling techniques.

• Experience with medical, psychological, social, and vocational aspects of disability and/or economic disadvantage; community resources; and occupational information and job readiness.

• Must be computer literate and proficient in Microsoft Office Suite.

• Ability to facilitate positive actions and growth of participants in a flexible geographic environment where self-direction, prioritizing and organizational skills will be crucial to success.

• Ability to be flexible in hours and work location (within the service area) to accommodate the needs of the Program and Goodwill.

• Strong ability to exercise sound judgment and maintain positive working relationships with a wide variety of organizations and individuals.

• Must have access to reliable transportation, a valid driver's license and maintain clean motor vehicle report (MVR).

Working Environment Condition/Requirements:

• The ability to push, pull and lift 20lbs. with or without accommodations.

• Must be able to meet all physical requirements to perform all duties relating to Career Services including driving, material handling, transporting and carrying documents, handbooks and various supplies