The Career Development Associate Store Team Leader (CDASTL) position requires a three month training prior to becoming a Metro Associate Store Team Leader (ASTL). The program is designed for ASTLs who are new to the Company and/or position, regardless of their experience, and includes a combination of classroom and hands-on training. The program is divided into four parts:
1.Introduction to your Role, Region, Assigned Location/Metro, Stores and Departments
2.Overview of Regional Support Teams
3.Department Immersions & Store Walks
Training is mainly conducted approximate to your assigned location/metro; however, some trainings require overnight travel outside your assigned territory.
This position supports the Store Team Leader (Store Manager) in all aspects of store operations. Provide guidance to Team Leaders in team operations including profitability, expense control, inventory control, buying, merchandising, labor and regulatory compliance and special projects as assigned.Responsibilities
Support the Store Team Leader in all areas of operations including inventory, safety, merchandising, financial and physical plant issues.
Maintain outstanding retail execution and customer service in the store.
Select, train, develop, mentor, motivate, and counsel Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
Uphold and communicate regional and store programs and standards to Team Leaders and Team Members.
Regularly inspect the store to ensure compliance with all programs, rules and standards.
Review and monitor scheduling, purchases, and other expenses to ensure teams and the store are within budget.
Address customer concerns when necessary.
Knowledge, Skills, & Abilities
Excellent verbal and written communication skills
Strong organizational skills
Ability to prioritize and delegate tasks effectively
Ability to multi-task, show excellent follow-through and see the big picture
Excellent interpersonal, motivational, team building and leadership skills
Basic computer skills
High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy
Ability to work a flexible schedule including nights, weekends, and holidays as needed
Desired Work Experiences
2+ years of experience in a Leadership role
Successfully worked as a Team Leader supporting one combination team or two separate teams, or on the same team in two different stores (internal candidates only)
Customer Service Focus
Store Operations (Inventory, Labor Management, Cost Control)
Marketing (Pricing, Merchandising)
At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.