Career Advisor I - Hickory/Newton

Unleash your potential and make an impact! The Department of Commerce, Division of Workforce Solutions is currently accepting applications for the Career Employment Services Consultant I - Hickory/Newton.

This is a full-time position (40 hours per week) with State Benefits, including health insurance, as well as retirement.  

Salary Grade: NC06

• Recruitment Range: $33,272.00 - $51,987.00 *

About the Division of Workforce Solutions

The mission of the North Carolina Division of Workforce Solutions (DWS) is to develop North Carolina's workforce talent, help individuals advance their career opportunities, and meet business workforce needs by connecting talent to jobs. 

Incentives of NC State Employment

We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits to include:

• 12 Annual Paid Holidays

• North Carolina State Health Plan administered by Blue Cross Blue Shield of NC

• Supplemental Benefits including Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental and Vision

• NC State Retirement (TSERS)

• WeSave Employee Discounts

The mission of the North Carolina Division of Workforce Solutions (DWS) is to develop North Carolina's workforce talent, help individuals advance their career opportunities, and meet business workforce needs by connecting talent to jobs.  The Conover NCWorks Career Center provides a full range of services to diverse categories of job seekers and employers to meet their employment and placement needs through assessment and development of job requirements; evaluation of experiences, skills and abilities; referral to jobs, job training programs, or other placement services.

The position is in a local office environment located in Hickory/Newton.  This is beginning level consultative work accountable to administer the specific policies and rules of the DWS, provide guidance and assistance, and advocate employment for job seekers within the business community and industry to ensure DWS goals are met.  It will be part of a diverse team of workforce professionals, including a staff of DWS employees, serving Catawba County. 

The position will deliver employment services, job training, limited unemployment insurance services, and labor market information services to customers seeking work and employers seeking workers in the region.  It will provide a full range of services to job seeking customers to meet their employment and training needs, including assessment, referral to jobs and job training programs, job development contacts and placement services.

 It will conduct Eligibility Assessments (RESEA).  It will conduct interviews and input all relevant information into computer system and utilize database for researching job orders for possible referral. The position will provide career development assistance and refer to supportive services.

 It may contact businesses by phone and in person to discuss job listing and general services on behalf of customers.

 It will plan, promote, review and evaluate services and advocate employment for customers with the business community and industry.  The position may take job orders, input data and interview job seeker customers.

 It will cross train in a variety of services offered by the Career Centers.

 It will interact closely with workforce partners in an Integrated Services Delivery (ISD) environment to ensure the appropriate delivery of services to all customers.

 It may be asked to travel as requested based upon business need.  The work is performed under the formal supervision of the DWS Manager in the NCWorks Career Center in Catawba County. May be required to travel to another Career Center to work when needed

• NOTE: Special circumstances may require additional duties on a Center-by-Center basis and are at managements discretion.*     

The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience Requirements, are REQUIRED to qualify for this position.  We will not review resumes in lieu of Experience and Education listed on the application (additional statement below).  Click these links for additional information:  Introduction to the Job Application and  Addressing Knowledge, Skills and Abilities.                      

To qualify for this position, applicants must document on the application that they possess ALL of the following:

• Ability to learn methods to provide employer/jobseeker counseling, to teach interview skills/techniques, or to match applicant skills to job openings.

• Ability to interpret program guidelines, review data, conduct problem solving activities, and prepare written documentation.

• Ability to use or learn to use computer software applications to manage daily tasks, record program activities, and access program data.

• Ability to learn customer service activities in accordance with agency standards.

• Ability to communicate orally or in writing to a variety of audiences.

• Ability to learn methods to gather information from employers and jobseekers with diverse backgrounds regarding job duties, required competencies, and minimum education/experience.

• Ability to work as part of a team and display collaborative skills.

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

Bachelor's degree from an appropriately accredited institution with related experience in human resource administration, case management, job development and placement, employment counseling, vocational guidance and counseling, social work, vocational rehabilitation, claims analysis, or related public contact work dealing with job applicants and employers in a variety of functions; or

Associate's degree and two years of experience in human resource administration, case management, job development and placement, employment counseling, vocational guidance and counseling, social work, vocational rehabilitation, claims analysis, or related public contact work dealing with job applicants and employers in a variety of functions; or an equivalent combination of education and experience.   

About the Department of Commerce

The North Carolina Department of Commerce is the state's lead agency for economic, community and workforce development. The department works with local, regional, national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians.

Commerce is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

Our Agency uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. All applicants must complete and submit a state application for employment using the NEOGOV Online Job Application System (OSHR - Work for NC) for the State of North Carolina.

PLEASE NOTE

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit.

Degrees must be received from appropriately accredited institutions.  To receive credit for your work history and credentials, you must list the information on the online application form.  Any information omitted from the application cannot be considered in screening for qualifying credit.

 Attached or incorporated resumes (including Text resumes on application form) WILL NOT be used for screening for qualifying credit. Please make sure you complete the application in full. "See Resume" or "See Attachment" will NOT be accepted and will be considered an incomplete application and will not be processed.  For additional information about applications and processes with the state of NC, please visit:  How Do I Get the Job.

For consideration for this vacancy, all applicants must complete an on-line application using this link, https://www.governmentjobs.com/Applications/Index/northcarolina.  If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for consideration.

Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript.  If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.  If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.

• INCLUDE ALL RELEVANT EDUCATION, WORK EXPERIENCE IN THE DESIGNATED EDUCATION AND WORK HISTORY SECTION ON THE FORMAL APPLICATION*

If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

• Applicants seeking Veteran's Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty) to their applications.

• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing.  If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.

• Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.

Re-Entry for Formerly Incarcerated Individuals

Our Agency supports the Governor's Executive Order 303 which seeks to re-employ individuals that were previously incarcerated.  Formerly incarcerated individuals are invited to apply for any vacant Commerce position(s) in which they believe they are qualified.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.

For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855.524.5627.

Sam Costa

Salary/Recruitment Technician

North Carolina Department of Commerce

sam.costa@commerce.nc.gov