Care Sales Specialist, Major Accounts

Plantronics Westminster , CO 80035

Posted 3 months ago

The Care Sales Specialist (CSS) develops and drives the service renewal process for Poly service sales to end-user customers through Poly channel partners. The CSS also aligns with multiple Poly account managers and remotely engages end-users and channel partners with appropriate qualifying questions and conversations to drive interest in Poly services.

This role will focus almost exclusively with the Federal Team dealing with both DOD and Civilian renewals.

Responsibilities include:

  • Develop in-quarter renewal pipeline to support achievement of quarterly and annual targets

  • Establish & maintain good working relationships with end users, account managers and channel partners

  • Drive service revenues in excess of $9M annually

  • Conduct meetings which include driving renewal closure, identifying and closing up-sell opportunities

  • Provide weekly, monthly and quarterly commits that identify required opportunity to meet quota

  • Maintain daily accurate forecast and pipeline data in Salesforce.com

Job Requirements

  • 3+ years' inside or service sales experience in a fast-paced, high volume environment with a proven track record of successful achievement against individual quota

  • Successful history of strategizing to achieve sales goals through internal and external resources

  • Aptitude for acquiring selling skills and technical product knowledge

  • Excellent written and verbal communication skills

  • Expertise in Microsoft Suite (Outlook, Word, Excel, PowerPoint)

  • Experience working with Federal Accounts is beneficial

  • Experience working with Salesforce.com is beneficial

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Care Sales Specialist, Major Accounts

Plantronics