Care Manager

Appalachian Community Services (ACS) is seeking uniquely qualified candidates to join its new Care Management team to proactively engage high-risk members, particularly those with behavioral health challenges, to support their whole-person health. As a member of the Care Management Team, you will assess, evaluate, and coordinate the client's physical, behavioral, and support needs and help resolve any barriers that hinder effective care.

If you thrive on delivering personalized care and interacting with members as a whole person, then this is the role for you!

As a Care Manager, you will be responsible for proactively engaging with high-risk members, particularly those with behavioral health challenges, and supporting the members’ whole-person health. As a core part of the Care Management team, you will assess, evaluate, and coordinate member's physical, behavioral, and support needs, to identify and help resolve any barriers that hinder effective care.

Essential Duties and Responsibilities:

• Monitor members (in person and by telephone) for changes in clinical symptoms and treatment side effects or complications
• Evaluate findings and assist members/families in developing a Care Plan with appropriate goals
• Support and closely coordinate whole-person health care with the member’s primary care provider and other treating health providers
• Provide or facilitate resources internally or in the community for members/families, and make referrals and provide follow-up as appropriate (e.g., social services such as housing assistance, vocational rehabilitation, substance use treatment)
• Ensure all treating providers involved in the member’s care are up to date on the latest test results and information.

Eligible candidates must have a minimum bachelor’s degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human service area.

The Care Manager is a semi-remote working position and will include a combination of office, home and community based work.

Starting Salary Range: *$52,500

*commensurate with experience

Employment benefits include:

• Competitive Salaries that commensurate with experience
• Health, Dental, Vision Benefits
• FSA / HSA
• Company Paid Basic Life
• Voluntary Supplemental Benefits such as Accident, Critical Illness, Short Term Disability, etc.
• 401K Plan
• Travel Stipend Eligible
• Active opportunities for career advancement

ncgCARE and its partner affiliates are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

ncgCARE will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need reasonable accommodation pursuant to the ADA, please contact us at hrteam@ncgcare.com.

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ncgCARE and all partner affiliates maintain a drug-free workplace.