Position Summary Position is responsible for providing interventions designed to ensure the coordination and continuity of care and services for at risk patients with complex chronic medical, social, +/ or behavioral or mental health illness over time. Required Minimum Knowledge, Skills, and Abilities (KSAs) Education:
Strong background in ambulatory care prevention, health promotion, condition management, case management and discharge planning. License/Certifications: Current, unencumbered Maine RN license required.
Current BLS certification. Experience: Minimum of three years of direct clinical care required.
Knowledge of Microsoft Office (Excel, Power Point, and Microsoft Word), Outlook (email), and internet familiarity is required.
Knowledge of EPIC and/or other electronic medical record systems preferred. Knowledge of nursing processes, health care systems, structure and functions and community resources. Knowledge of medical record documentation requirements and federal/state laws related to release of health care information.
Excellent communication, interpersonal and customer service skills. Skill in accessing and evaluating the available resources to meet a patient#s needs. Proficient computer skills with knowledge of EPIC or other related EMR. Ability to communicate clearly and effectively in various manners with patients.
Ability to read # interpret physician#s orders and notes. Ability to maintain a professional manner even under stressful situations. Ability to maintain patient confidentiality.