Welcome to St. John's Regional Medical Center.
At Dignity Health, we believe in the healing power of kindness. Since 1912, we have been giving something forward to the people of Oxnard, California. St. John's Regional Medical Center is a 266-bed facility employing more than 1,200 caring professionals and a medical staff of more than 600 active physicians. We offer a 23-bed acute rehabilitation center, and provide a wide array of programs and services that include oncology, cardiovascular, maternity care, orthopedic, weight loss surgery, spinal disease treatment, community outreach and more.
Our passion for inspiring a stronger, healthier world compels us to lead with our hearts as we serve the community of Oxnard. One of the most beautiful areas in the country, Oxnard is nestled between Los Angeles and Santa Barbara, and offers residents spectacular beaches, clean air and open spaces, as well as easy access to California wine country. We invite you to join us in delivering humankindness, one person at time.
St. John's leaders will at all times uphold the best interests of St. John's and Dignity Health by adhering to the highest standards of ethical and moral conduct committing to the values inherent in Dignity Health's and St. John's Mission and Philosophy. The person doing this job is responsible for a variety of tasks that lead to a high level of customer satisfaction in the most cost-effective manner. Under direction of the Director, Case Management, department Supervisor and Manager this position is responsible for developing, maintaining benchmarking and productivity reports, generating reports-graphs-confidential physician profiles, maintaining records for the department, developing meditech screens, computer support and education to staff, developing and maintaining forms for data collection and analysis, creating worksheets and spreadsheets, pamphlets, data input and analysis, provide support to the Physician Advisor. Will provide support to the operation of the Care Management Department, drawing conclusions based on data analysis and developing action plans under the guidance of the department manager, coordinating internal and external meetings with attendees, arranging locations, equipment, etc. Must have clinical vocabulary.
Experience in acute inpatient Utilization Review, Medi-Cal, Medicare and Managed Care principles is desirable.
Experience in Quality Improvement is desirable but not essential.
Basic medical terminology required.
Able to navigate multiple computer programs and design analysis reports also required.
Excellent attitude is of primary importance.
Proficient in MS Word, Excel, Power Point, Midas.
Excellent communication skills, telephone etiquette and public relations a must.
Minimum 2 years healthcare experience, high level administrative clerical and computer skills essential.
High School / GED required or 2 years equivalent work experience.
Proficiency in Spanish a plus but not required.
Some college preferred.
Excellent oral and written communication skills in English. Effective teaching skills. Ability to establish and maintain excellent working relationships throughout a fast-paced healthcare environment.