Care Link Manager

Overview

Smile, You've Found Us!

• Remote position*

Are you passionate about caregiving? Would you like to work with the best team in the world? If so, Diversicare invites you to apply.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to serve.

If you wish to make a difference in the lives of our patients and residents, APPLY NOW!

Full Time Benefits include:

• Medical/Dental/Vision

• Excellent 401k plan

• Tuition Reimbursement

• Vacation, Holiday, and Sick Time

• Long and Short Term Disability

• Employee Assistance Program

• Life Insurance

• Referral Bonuses

• DiversICARE - employee hardship fund

• Pay advancement program - OnShift Wallet

Diversicare provides post-acute care services to patients and residents at 61 skilled nursing and long-term care centers in eight states, primarily in the Southeast, Midwest and Southwest United States. Together, with our team of dedicated healthcare professionals, we leverage our diverse strengths to provide each patient and resident with healthcare serves that best meet their needs.

It is Diversicare's Mission to "Improve every life we touch by providing exceptional healthcare and exceeding expectations."

We are guided to excellence by five Core Values: Integrity, Excellence, Compassion, Teamwork and Stewardship, as well as 12 Service Standards.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm, caring, safe and professional environment for our customers and each other.

Our culture of impassioned service delivery is the Diversicare Difference.

Responsibilities

• Respond and assess admission inquiries and referrals for assigned locations

• Meet budget census goals and quality payer mix for facility or facilities assigned.

• Track inquiry and referral activity

• Obtain necessary medical and financial information to determine admission potential; if admission potential cannot clearly be determined, coordinate with or use district or local resources to make a determination

• Facilitate patient transition to company services

• Review and analyze trends using available reports and tools to identify opportunities in patient types

• Work with diverse team representing a variety of care options to meet patient needs

• Maintain working relationships with qualified referral sources

OTHER JOB DEMANDS:

• Knowledge and experience with Managed Care, Medicare, state specific Medicaid regulations and electronic referral management

• Understanding of long-term care environment including overall Admissions Process

• Ability to prioritize multiple tasks with changing priorities

• Experience with Microsoft office and aptitude to learn company specific systems

• Effective oral communication skills

• Must be able to maintain confidentiality regarding patient and company proprietary information

• Must have the ability to relate professionally and positively and work cooperatively with patients, families, and other employees at all levels

Qualifications

• Licensed Registered Nurse (RN) or Licensed Practical Nurse (LPN) as required by state of practice

• Experience in the long term care industry or managed care organizations, preferred

• Experience with Humana / Case Management

• Must be capable of maintaining regular attendance

Diversicare is committed to being an equal opportunity employer. Diversicare does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including gender identity), national origin, age, or disability, sexual orientation, citizenship, marital status, veteran status, genetic information, or any other characteristic protected by law.

(EOE)