Care Coordinator

Seniors Home Care Saint Louis , MO 63150

Posted 2 months ago

This is your opportunity to join an amazing company with a family feel that has been in business for 33 years and offers paid holidays, paid time off, health, dental and vision insurance, as well as paid training, professional development and more!

Seniors Home Care is seeking a Care Coordinator to work alongside and support our existing Care Coordination Team. In this role, you will be responsible for matching caregiver personalities, skills and talents to meet client needs. This is a fulltime position (Monday-Friday) that requires participation in a nightly and weekend on-call rotation.

As a Care Coordinator you will:

  • Schedule and oversee client care, which includes scheduling appropriate caregivers to open shifts and following up with clients and caregivers to determine compatibility.

  • Solve complex problems while developing and maintaining relationships with both clients and caregivers.

  • Fill in for late (or missing) caregivers while looking for alternate caregivers to fill the shifts.

  • Communicate schedules to clients, caregivers and office teams as needed.

  • Answer caregiver and client inquiries and handle situations promptly and professionally.

  • Provide mentoring, advising, coaching and support to caregivers.

  • Assist the on-call scheduler after hours as a back-up.

  • Complete other duties as assigned.

Seniors Home Care Employees are Generally:

  • Organized, detail-oriented and able to employ critical thinking in a fast-paced environment.

  • Dynamic, outgoing, energetic and positive team players.

  • Experienced in the home care industry at least two years of experience in a home care environment is required (prior scheduling experience is preferred).

  • College educated or have a combination of education & experience.

  • Flexible and willing to occasionally work late to complete scheduling tasks or pitch in on a weekend to ensure clients receive the care they need.

  • Eager to create a great experience for SHC employees and clients.

  • Excellent written and oral communicators.

  • Supportive of other team members and staff.

  • Capable in all areas of caregiving.

  • Able to work in client locations that potentially have cats, dogs, smokers, etc.

About Seniors Home Care

Seniors Home Care is a 33-year-old family-owned business that is focused on providing clients with outstanding home care services. Our mission is to "Make Home the Best Place to Live." If you are looking to join a compassionate, experienced family business, please apply immediately. We would love to speak with you.

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Care Coordinator

Seniors Home Care