Care Coordinator - Care Coordination - PRN Days (48398)

JOB SUMMARY:Contributes to the coordination of care, treatment, rehabilitation and discharge planning of patients through the effective use of available resources, both internal and external.SERVICE AND QUALITY STANDARDS:1.ServiceIs Customer focusedAnticipates customer needsAdheres to customer service standardsIs Competent, caring, and compassionateTreats coworkers and customers with dignity and respectDemonstrates competent, caring, and compassionate behavior tocustomers and coworkers2.PeopleIs conversation consciousAssures confidentiality of patient and employee informationIs positive in interactions with othersIs courteous and respectfulPromotes a harassment free environmentInspires the trust of othersActs in accordance with hospital policies, meets the requirements of the Code of Conduct,and identifies any conflicts of interest.3.QualityIs excellent in patient care and serviceDemonstrates multidisciplinary cooperationAssists in obtaining excellent satisfaction scores of feedbackIs safety consciousDemonstrates safety consciousness and supports safety initiativesIs involved with improvement effortsSupports performance improvementSeeks ways to improve systems and servicesShows commitment to improvement effortsMeets mandatory educational requirements4.GrowthIs a loyal ambassadorDemonstrates commitment to hospital mission and visionIs active and involvedSupports hospital initiativesChampions innovation and supports changeIs a positive role modelFosters team cooperation5.FinanceIs a good steward of hospital resourcesDevelops/uses efficient work methodsIs cost effectiveConserves organizational resourcesJOB RESPONSIBILITIES:*

Provides appropriate discharge planning in a timely manner * Obtains insurance authorizations * Facilitates arrangements for home healthcare, durable medical equipment, outpatient dialysis, infusion services, wound vacs, nursing home/SNF/rehab placement, hospice referrals, transfers to other acute facilities, transportation, and other services as indicated in a timely manner to avoid denied days or unnecessary lengths of stay * Consistently coordinates and collaborates with members of the patient care team regarding the timely and correct completion of patient's plans for discharge and discharge needs * Provides alcohol/drug intervention resources * Responds to abuse situations * Assists patients, families, and community in completing Advance Directives * Responds to code blue * Provides community resources to patients, families, and community * Distributes CareLink information * Assists patients, families, and community with financial issues * Assists with guardianships * Assists with fund raising for Emergency Medicine Fund and distributes funds as appropriate * Arranges transportation for patients as appropriate * Attends committee meetings as assigned * Works well with third party payors and maintains a high level of knowledge regarding commercial, managed care, Medicare and Medicaid rules * Presents information to Medicare patients regarding change of service, non-covered services, or non-covered continued stays * Assists in discharge appeals * Supports patient's rights and responsibilities, including respect of culturaland religious diversity*

Provides age-appropriate and population specific patient care in a safe, skillful,accurate and efficient manner to newborn, adolescent, and adult populations*

Completes documentation accurately and in a timely manner according to hospital and department policies and proceduresQualificationsEDUCATION REQUIREMENTS AND OTHER REQUIREMENTS:Education Level: 2 year or Bachelor's Degree in Nursing from an accredited school of nursingBachelor's Degree in Social /Master's Degree in Social Work preferredCertification/Licensure: Registered NurseLSW or LCSW preferredPrevious experience in discharge planning and/or case managementKnowledge of medical terminology preferred.Good communication skills are necessary.Computer skills necessary.WORKING CONDITIONS;Exposure Category III: Category I tasks (tasks that involve exposure to blood, body fluids, or tissues) are not a condition of employment. The normal work routine involves no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.PHYSICAL ACTIVITY: NA 0-25% 26-75% 76-100%Lift/Carry XXPush/Pull XXReach Overhead XXClimb XXSquat/Bend/Kneel XXSit XXStand XXWalk/Move About XXImplementation Date: 12/14 Reviewed: Bi-AnnuallyLast Review Date: Revision #:Last Revision Date: