Cardiac Device Specialist, Cardiology, (Larkspur), Full-Time, Days

ABOUT MARINHEALTH a UCSF Affiliate

Come and be a part of our healing team at the award-winning MarinHealth! Ranked in the top 3% of general hospitals in the country, we have made great strides since returning to our roots as an independent hospital. As Marin County's only acute hospital and a vital resource for a wide range of essential health care services, it is our mission-and our passion-to excel in every medical specialty. We attract the finest physicians and employees who appreciate having the best of both worlds: the resources and medical sophistication of an academic medical center combined with the personalized, caring touch of an independent hospital. We have an exceptionally collaborative team that adheres to the highest service excellence standards to ensure that we deliver world-class, personalized care to patients. Our Joint-Commission accredited hospital has won numerous awards and certifications in delivering best-in-class health care in the San Francisco Bay Area.

WHAT WE OFFER

MarinHealth offers a generous suite of employee benefits, which includes a comprehensive and rich health benefits program (medical, dental, vision and prescription plans). Our robust Wellness @ Work program (e.g. onsite health & fitness classes, discounts, etc) also promotes a healthier lifestyle for employees and to support you on your Healthy Healer journey. Other benefits include, but are not limited to, a 403(b) contribution plan and company-funded retirement plan, life insurance, vacation, holiday and sick leave, which you will start accruing immediately. Our benefits are highly competitive and considered to be one of the best in the Bay Area! Find your healing place at MarinHealth.

External hires are subject to a background check and pre-employment medical screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with federal, state and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classifications protected by federal, state & local laws.

Compensation:

We have an excellent benefits package, such as medical/vision/dental insurance, generous PTO and paid holiday, 401(k) with company match, and more!

General Summary:

As part of the Cardiology

• EP Team, the Cardiac Device Specialist provides services for a variety of diagnostic tests, which includes electrocardiograms, ambulatory cardiac monitoring devices and as needed telemetry monitoring in Cardiac Rehab. This person will support the Cardiac Device Specialists II with device interrogations, coordinate remote and in-clinic device schedules as well as ensure reports are in the electronic health record. Applicants must be able to demonstrate proficiency in identifying abnormal arrhythmias and operating ECG equipment plus related computer systems. This person will interact with patients, explain procedures about to be performed and provide the patient with instructions prior to testing.

Essential Functions and Responsibilities:

Individual

• Efficiently provide ECG analysis with accurate interpretation of cardiac rhythms and dysrhythmias, for a large population of patients.

• Prepare patients for the procedure, confirming patient identification, reason for appointment and patient understanding of the procedure.

• Perform diagnostic tests, such as electrocardiograms and ambulatory cardiac event monitor(s) and prepare applicable tracings / reports for the Cardiologists or Electrophysiologists to finalize and sign.

• Coordinate care for remote rhythm monitoring with associated vendors such as Kardia mobile, Cardiac RMS and iRhythm.

• Demonstrate ability to work independently and be attentive to details.

• Identify and respond appropriately to potentially life-threatening rhythm changes.

• Communicates directly with the Cardiology / EP RN Triage Team patients requiring triage assessment and follow-up.

• Work closely with the Cardiology Medical Assistants, Medical Records CPACs team to ensure reports related to ECG monitoring and/or Device Clinic are in the Electronic Health Record.

• Support WQ management to ensure reports in APeX and charge post complete.

• Other duties as assigned

Team

• Promotes positive working relationships and demonstrates team-oriented behaviors when working with the Admin Team, Cardiologist, EP, Co-workers and outside vendors.

• Maintains and helps to ensure that all documentation is in a state of audit-readiness.

• Ensures ongoing communication and collaboration with all staff to ensure patient safety and adherence to clinic protocols.

• Takes initiative to identify and provide solutions to work-related problems, continuously seeking ways to improve quality of patient services.

Practice

• Displays a courteous and caring attitude; represents the practice in a positive manner to patients, visitors and co-workers.

• Participates in required clinic meetings including committees and/or projects as assigned.

• Continuously strives to improve patient satisfaction by going above and beyond their expectations.

• Follows established protocols within the practice.

• Maintains the confidentiality of employees' and patients' administrative and medical information.

Knowledge

• Knowledge of different device equipment, standard tests and procedures, and readings of rhythm strips.

• Knowledge of arrhythmias and ability to triage events to the Cardiologist, Electrophysiologist, and/or Advanced Practice Provider.

• Knowledge of common hazards and precautions to ensure patient safety.

• Knowledge of medical terminology, anatomy, physiology, and medications related to cardiovascular medicine.

Qualifications:

Education:

• High school diploma or General Educational Development (GED) certificate required.

License & Certifications:

• Basic Life Support (BLS) Certification

• American Heart Association (AHA)

Experience:

• Two-years experience in an ambulatory clinic setting.

• Two-years experience in an acute care setting monitoring telemetry preferred.

• Knowledge of software and electronic health record systems preferred.

Supervisory Requirements:

• NA

Service Excellence Standards And Behaviors (C.A.R.E.S):

We have adopted the following standards of behavior in addition to the job responsibilities listed above so we can create and maintain an optimal workplace environment. Your application for this position assumes you agree with and can maintain the following workplace values:

A. Communication

It is my responsibility to:

1.Smile, make eye contact, and greet others with my name and role

2.Communicate with sincerity, honesty and respect

3.Actively listen without interrupting and without judgment

4.Welcome the views of others and encourage feedback, questions and open dialogue

5.Assist families to understand and solve their problems

6.Be collaborative at all times

B. Accountability

It is my responsibility to:

1.Take ownership in delivering excellent service at all times

2.Create a warm and caring first impression

3.Follow procedures, policies and guidelines

4.Be mindful of conserving resources

5.Take responsibility for my actions and demeanor and follow through with commitments

6.Act professionally with everyone-patients, families, colleagues, vendors, clinicians

7.Take ownership in delivering excellent service at all times

8.Create a warm and caring first impression

9.Follow procedures, policies and guidelines

10. Be mindful of conserving resources

11. Take responsibility for my actions and demeanor and follow through with commitments

12. Act professionally with everyone-patients, families, colleagues, vendors, clinicians

C. Respect

It is my responsibility to:

1.Speak clearly and without judgment to patients, families and visitors

2.Demonstrate my pride of ownership by showing warmth, concern and follow through with commitments.

3.Not engage in negative behaviors including gossip, undermining others and infighting

4.Ask patients and families how I can best support them

5.Speak positively about our organization, medical staff and associates

6.Respect privacy and confidentiality at all times

D. Excellence

It is my responsibility to:

1.Take ownership to consistently improve processes within my role, department and throughout Marin Medical Network/Medical Group

2.Strive every day to offer the highest care possible and strive to improve myself and my work output

3.Seek out opportunities to learn and apply best practices

4.Embrace change and offer suggestions for problem resolution

5.Recognize others for outstanding performance

E. Safety

It is my responsibility to:

1.Take pride in my environment by maintaining safe and clean surroundings

2.Work safely and create the best environment for the delivery of quality patient care

3.Knows and complies with all Medical Network/Medical Group safety policies and procedures as identified in the Medical Network/Medical Group Safety Manual, Disaster Preparedness Manual and the Employee Safety Handbook

4.Knows and uses the right safety practices and equipment or materials

5.Attends and completes all required health and safety classes, updates, and health testing

6.Takes immediate action and/or reports to supervisor or other appropriate personnel any potential unsafe condition, practice or hazard

7.Immediately reports every work-related injury

At MarinHealth, our top priority is the well-being of our employees, patients, and community. As such, we require all employees to receive necessary immunizations, including the measles, mumps, varicella, and seasonal flu vaccinations as a condition of employment and annually thereafter. Additionally, the continued recommendation to obtain a COVID + booster vaccination status. We understand that some individuals may require medical or religious exemptions from these requirements, but we remain committed to prioritizing the health and safety of all. Thank you for helping us in our efforts to maintain a healthy and safe environment for all.

The compensation for this role listed on this posting is in compliance with applicable law. The selected candidate's compensation will be determined based on the individual's skills, experience, internal/market equity factors, and qualifications. This posted minimum and maximum range represents the minimum and maximum of what we reasonably expect to compensate for the position. Furthermore, all compensation decisions are ultimately determined in accordance with our compensation philosophy. Compensation for positions covered by collective bargaining agreements are governed by the agreements in the aforementioned document.