Card Scan Technician I

Overview

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person - one identity.

Responsibilities

• Provide accurate data entry of FBI fingerprints cards into database.

• Process and research individual fingerprint cards across several platforms.

• Supply basic answers to applicants with questions about the card scan processes.

• Basic problem solving for applicants with questions or problems.

• Provide follow up services such as faxing of receipts, forms, general information, and price sheets.

• Able to adhere to all company and departmental employment policies.

• Represent the company in a credible and positive manner.

• Responsible for upholding the principals of confidentiality as they relate to this position.

Qualifications

• Must be a US citizen.

• Must be punctual and be able to follow daily schedule for breaks and lunches.

• Demonstrated customer service skills.

• Ability to operate computer, fax machine, telephone, and time clock.

• Demonstrated typing proficiency.

Responsibilities

• Provide accurate data entry of FBI fingerprints cards into database.

• Process and research individual fingerprint cards across several platforms.

• Supply basic answers to applicants with questions about the card scan processes.

• Basic problem solving for applicants with questions or problems.

• Provide follow up services such as faxing of receipts, forms, general information, and price sheets.

• Able to adhere to all company and departmental employment policies.

• Represent the company in a credible and positive manner.

• Responsible for upholding the principals of confidentiality as they relate to this position.